Network Platforms Status - Incident history https://status.networkplatforms.co.za Network Platforms Mon, 18 May 2026 21:00:00 +0000 DB1-JB1 NLD Scheduled Maintenance 2026-05-18 Planned Maintenance NLD 1 Type: Maintenance Affected Components: DB1 - JB1 - NLD 1 (N3 path) and NTP 1 May 18, 21:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance: **Maintenance Date and Time:** Maintenance Start Time : 2026-05-18 23:00 Maintenance End Time : 2026-05-19 04:00 **Maintenance Description:** The supplier needs to replace the faulty EDFA (Erbium-Doped Fiber Amplifier) on the ADVA shelf at Warden. The instability of the NLD1 link is suspected to be caused by this faulty EDFA. **Impact Description:** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Type: Maintenance

Affected Components:

<p><small>May <var data-var='date'> 18</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance: **Maintenance Date and Time:** Maintenance Start Time : 2026-05-18 23:00 Maintenance End Time : 2026-05-19 04:00 **Maintenance Description:** The supplier needs to replace the faulty EDFA (Erbium-Doped Fiber Amplifier) on the ADVA shelf at Warden. The instability of the NLD1 link is suspected to be caused by this faulty EDFA. **Impact Description:** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> ]]> Mon, 18 May 2026 21:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmp3xqfg704xgqoalo22f8heb https://status.networkplatforms.co.za/maintenance/cmp3xqfg704xgqoalo22f8heb CT1-DB1 NLD High Latency 12 May 2026 Type: Incident Duration: 9 hours and 15 minutes Affected Components: CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A May 12, 20:40:39 GMT+0 - Investigating - Good Evening We are currently experiencing higher-than-normal latency between Durban and Cape Town. Our team is investigating the latency increase in collaboration with our providers. Regards, Network Platforms May 13, 05:56:04 GMT+0 - Resolved - Good morning, Please kindly note that the latency between Durban and Cape Town has returned to normal. We have been monitoring the situation, and it appears to be stable. The RFO will be shared once it becomes available. Timeline: * Started: 22:35 * Resolved: 22:45 Regards, Network Platforms Type: Incident

Duration: 9 hours and 15 minutes

Affected Components:

<p><small>May <var data-var='date'> 12</var>, <var data-var='time'>20:40:39</var> GMT+0</small><br><strong>Investigating</strong> - Good Evening We are currently experiencing higher-than-normal latency between Durban and Cape Town. Our team is investigating the latency increase in collaboration with our providers. Regards, Network Platforms.</p> <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>05:56:04</var> GMT+0</small><br><strong>Resolved</strong> - Good morning, Please kindly note that the latency between Durban and Cape Town has returned to normal. We have been monitoring the situation, and it appears to be stable. The RFO will be shared once it becomes available. Timeline: * Started: 22:35 * Resolved: 22:45 Regards, Network Platforms.</p> ]]> Tue, 12 May 2026 20:40:39 +0000 https://status.networkplatforms.co.za/incident/cmp33hx5g00jj11gap2q8jeev https://status.networkplatforms.co.za/incident/cmp33hx5g00jj11gap2q8jeev High Latency JB1-CT1 NLD Type: Incident Duration: 12 hours and 42 minutes Affected Components: CT1 - JB1 - NLD 2/3/4 (N1 path), CT1 - JB1 Protected, CT1 - JB1 - TFR (Iron Ore path) May 13, 06:07:16 GMT+0 - Resolved - Good morning, Please kindly note that the latency between Joburg and Cape Town has returned to normal levels. We have been monitoring the links, and it appears to be stable. The RFO will be shared once it becomes available. Timeline: Started: 19:05 12/05/2026 Resolved: 22:25 12/05/2026 Regards, Network Platforms May 12, 17:24:56 GMT+0 - Investigating - Good Evening We are currently experiencing higher-than-normal latency between Johannesburg and Cape Town. Our team is investigating the latency increase in collaboration with our providers. Regards, Network Platforms Type: Incident

Duration: 12 hours and 42 minutes

Affected Components: , ,

<p><small>May <var data-var='date'> 13</var>, <var data-var='time'>06:07:16</var> GMT+0</small><br><strong>Resolved</strong> - Good morning, Please kindly note that the latency between Joburg and Cape Town has returned to normal levels. We have been monitoring the links, and it appears to be stable. The RFO will be shared once it becomes available. Timeline: Started: 19:05 12/05/2026 Resolved: 22:25 12/05/2026 Regards, Network Platforms.</p> <p><small>May <var data-var='date'> 12</var>, <var data-var='time'>17:24:56</var> GMT+0</small><br><strong>Investigating</strong> - Good Evening We are currently experiencing higher-than-normal latency between Johannesburg and Cape Town. Our team is investigating the latency increase in collaboration with our providers. Regards, Network Platforms.</p> ]]> Tue, 12 May 2026 17:24:56 +0000 https://status.networkplatforms.co.za/incident/cmp2wi91a011ox2mgt40bd6ez https://status.networkplatforms.co.za/incident/cmp2wi91a011ox2mgt40bd6ez High Latency to Asia and Australia 11 May 2026 Type: Incident Affected Components: JB1 - PCCW AS3491, General Status IP Transit, CT1 - PCCW AS3491 May 11, 08:07:14 GMT+0 - Investigating - Good day, We are experiencing high latency to some destinations in Asia and Australia. This issue has been escalated to the cable provider for further investigation. Current Observations: Johannesburg to Asia: Latency has increased to 144ms (normal baseline: \~116ms) Cape Town to Asia: Latency has risen to 223ms (normal baseline: \~135ms) We will share any significant updates as soon as they become available. Kind regards, Network Platforms Type: Incident

Affected Components: , ,

<p><small>May <var data-var='date'> 11</var>, <var data-var='time'>08:07:14</var> GMT+0</small><br><strong>Investigating</strong> - Good day, We are experiencing high latency to some destinations in Asia and Australia. This issue has been escalated to the cable provider for further investigation. Current Observations: Johannesburg to Asia: Latency has increased to 144ms (normal baseline: \~116ms) Cape Town to Asia: Latency has risen to 223ms (normal baseline: \~135ms) We will share any significant updates as soon as they become available. Kind regards, Network Platforms.</p> ]]> Mon, 11 May 2026 08:07:14 +0000 https://status.networkplatforms.co.za/incident/cmp0x569q04u4wwl4t6pu9b2s https://status.networkplatforms.co.za/incident/cmp0x569q04u4wwl4t6pu9b2s JB1-DB1 NLD High Latency 10 May 2025 Type: Incident Duration: 5 hours and 24 minutes Affected Components: DB1 - JB1 Protected, DB1 - JB1 - NLD 1 (N3 path) and NTP 1 May 10, 08:05:46 GMT+0 - Investigating - Good day, We are currently experiencing higher-than-normal latency between Johannesburg and Durban. Current Observations: Johannesburg to Durban: Latency has increased to 40ms (normal baseline: \~7-9ms) The issue has been escalated to the upstream provider to investigate. Regards, Network Platforms May 10, 13:29:58 GMT+0 - Resolved - This incident has been resolved. 3rd party was conducting a service-affecting maintenance to do urgent permanent repairs of fibres to create stability. Type: Incident

Duration: 5 hours and 24 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>08:05:46</var> GMT+0</small><br><strong>Investigating</strong> - Good day, We are currently experiencing higher-than-normal latency between Johannesburg and Durban. Current Observations: Johannesburg to Durban: Latency has increased to 40ms (normal baseline: \~7-9ms) The issue has been escalated to the upstream provider to investigate. Regards, Network Platforms.</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>13:29:58</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. 3rd party was conducting a service-affecting maintenance to do urgent permanent repairs of fibres to create stability..</p> ]]> Sun, 10 May 2026 08:05:46 +0000 https://status.networkplatforms.co.za/incident/cmozhndim0ddko3pwpjnb0fht https://status.networkplatforms.co.za/incident/cmozhndim0ddko3pwpjnb0fht DB1-JB1 NLD Scheduled Maintenance 2026-05-09 Planned Maintenance NLD 1 Type: Maintenance Duration: 10 hours Affected Components: DB1 - JB1 - NLD 1 (N3 path) and NTP 1 May 9, 06:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance: **Maintenance Date and Time:** Maintenance Start Time : 2026-05-09 08:00 Maintenance End Time : 2026-05-09 18:00 **Maintenance Description:** The supplier will be performing maintenance on the link between Welkom Farm and Heidelberg to improve signal levels on the network. **Impact Description:** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms May 9, 06:00:01 GMT+0 - Identified - Maintenance is now in progress May 9, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance: **Maintenance Date and Time:** Maintenance Start Time : 2026-05-09 08:00 Maintenance End Time : 2026-05-09 18:00 **Maintenance Description:** The supplier will be performing maintenance on the link between Welkom Farm and Heidelberg to improve signal levels on the network. **Impact Description:** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 9 May 2026 06:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmov4so8i02fwfo2zq6mr0ynx https://status.networkplatforms.co.za/maintenance/cmov4so8i02fwfo2zq6mr0ynx International Long Distance Maintenance Notification May 7, 2026 Type: Maintenance Duration: 4 hours Affected Components: WACS, Equano May 7, 00:00:00 GMT+0 - Identified - **Date:** Thursday, May 07, 2026 **Time:** 02H00 to 06H00 **Description:** * Router hardware upgrade to enhance security and stability **Impact:** * During the maintenance the Link will be switched to redundant link. * Customer are not expected to be affected during the maintenance, we have enough overhead during the maintenance window to compensate during the cut overs **Rollback (if required):** * Restore configurations May 7, 00:00:01 GMT+0 - Identified - Maintenance is now in progress May 7, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components: ,

<p><small>May <var data-var='date'> 7</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - **Date:** Thursday, May 07, 2026 **Time:** 02H00 to 06H00 **Description:** * Router hardware upgrade to enhance security and stability **Impact:** * During the maintenance the Link will be switched to redundant link. * Customer are not expected to be affected during the maintenance, we have enough overhead during the maintenance window to compensate during the cut overs **Rollback (if required):** * Restore configurations.</p> <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>00:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 7 May 2026 00:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmou7xvt400rsozl1il7sfk2k https://status.networkplatforms.co.za/maintenance/cmou7xvt400rsozl1il7sfk2k DB1-JB1 NLD Scheduled Maintenance 2026-05-06 Planned Maintenance NLD 1 Type: Maintenance Duration: 7 hours Affected Components: DB1 - JB1 - NLD 1 (N3 path) and NTP 1 May 6, 20:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance: **Maintenance Date and Time:** Maintenance Start Time : 2026-05-06 22:00 Maintenance End Time : 2026-05-07 05:00 **Maintenance Description:** The supplier urgently needs to perform a permanent repair on damaged optic fibre infrastructure. A fibre fault occurred on 26 April 2026, after which technicians implemented a temporary repair to restore services. The upcoming maintenance window is necessary to replace the temporary solution with a permanent fix to ensure long-term network stability and reliability. **Impact Description:** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms May 6, 20:00:01 GMT+0 - Identified - Maintenance is now in progress May 7, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 7 hours

Affected Components:

<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance: **Maintenance Date and Time:** Maintenance Start Time : 2026-05-06 22:00 Maintenance End Time : 2026-05-07 05:00 **Maintenance Description:** The supplier urgently needs to perform a permanent repair on damaged optic fibre infrastructure. A fibre fault occurred on 26 April 2026, after which technicians implemented a temporary repair to restore services. The upcoming maintenance window is necessary to replace the temporary solution with a permanent fix to ensure long-term network stability and reliability. **Impact Description:** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 6 May 2026 20:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmotsozrr01iwmds1d9dp8n3n https://status.networkplatforms.co.za/maintenance/cmotsozrr01iwmds1d9dp8n3n High latency to some traffic to Cape Town Type: Incident Duration: 3 hours and 40 minutes Affected Components: CT1 - JB1 - NLD 2/3/4 (N1 path), CT1 - JB1 - TFR (Iron Ore path) Apr 30, 18:01:20 GMT+0 - Investigating - Good evening, We are currently experiencing high latency on some traffic to Cape Town. We have logged this with the provider for further investigation. We will keep you updated on the progress. Regards Network Platforms Apr 30, 21:41:43 GMT+0 - Resolved - Good Evening Latency has returned to normal on all our paths between Johannesburg and Cape Town. We are still waiting for feedback from the providers engineers on the cause of the issue. Regards Network Platforms Type: Incident

Duration: 3 hours and 40 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>18:01:20</var> GMT+0</small><br><strong>Investigating</strong> - Good evening, We are currently experiencing high latency on some traffic to Cape Town. We have logged this with the provider for further investigation. We will keep you updated on the progress. Regards Network Platforms.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>21:41:43</var> GMT+0</small><br><strong>Resolved</strong> - Good Evening Latency has returned to normal on all our paths between Johannesburg and Cape Town. We are still waiting for feedback from the providers engineers on the cause of the issue. Regards Network Platforms.</p> ]]> Thu, 30 Apr 2026 18:01:20 +0000 https://status.networkplatforms.co.za/incident/cmolsislf0539fi66s5fhzzm7 https://status.networkplatforms.co.za/incident/cmolsislf0539fi66s5fhzzm7 High Latency to Asia and Australia 25 April 2026 Type: Incident Duration: 8 hours and 56 minutes Affected Components: JB1 - PCCW AS3491, General Status IP Transit Apr 25, 06:13:22 GMT+0 - Investigating - Good day, We're experiencing high latency to some destinations in Asia and Australia. This issue has been escalated to the cable provider for further investigation. Current Observations: Johannesburg to Asia: Latency has increased to 213ms (normal baseline: \~116ms) Cape Town to Asia: Latency has risen to 234ms (normal baseline: \~135ms) We will share any significant updates as soon as they become available. Kind regards, Network Platforms Apr 25, 15:09:46 GMT+0 - Resolved - Good day, The high latency previously observed to some destinations in Asia and Australia has returned to normal levels. We will share the RFO, once it becomes available. Resolved: 11:25 am Kind regards, Network Platforms Type: Incident

Duration: 8 hours and 56 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>06:13:22</var> GMT+0</small><br><strong>Investigating</strong> - Good day, We're experiencing high latency to some destinations in Asia and Australia. This issue has been escalated to the cable provider for further investigation. Current Observations: Johannesburg to Asia: Latency has increased to 213ms (normal baseline: \~116ms) Cape Town to Asia: Latency has risen to 234ms (normal baseline: \~135ms) We will share any significant updates as soon as they become available. Kind regards, Network Platforms.</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>15:09:46</var> GMT+0</small><br><strong>Resolved</strong> - Good day, The high latency previously observed to some destinations in Asia and Australia has returned to normal levels. We will share the RFO, once it becomes available. Resolved: 11:25 am Kind regards, Network Platforms.</p> ]]> Sat, 25 Apr 2026 06:13:22 +0000 https://status.networkplatforms.co.za/incident/cmody134i0beuou2bewzs2y01 https://status.networkplatforms.co.za/incident/cmody134i0beuou2bewzs2y01 CT1-JB1 NLD down Type: Incident Duration: 5 hours and 51 minutes Affected Components: CT1 - JB1 - TFR (Iron Ore path) Apr 19, 06:12:54 GMT+0 - Investigating - Good day, We're currently experiencing an outage on our NLD path between Cape Town and Johannesburg. Traffic between the two sites has been re-routed through Cape Town - Johannesburg alternative Path. Incident Start Time: 07h20 19 April 2026 This issue has been escalated to the provider for further investigation. Kind regards Network Platforms Apr 19, 08:16:01 GMT+0 - Identified - The supplier is doing maintenance on their network and ETR is 13h00. Apr 19, 10:48:49 GMT+0 - Identified - Please note that further investigation has been conducted, and the provider indicates that this link is not affected by any planned change, Their outage team are busy logging an outage for this issue. Further updates to follow. Apr 19, 12:03:52 GMT+0 - Resolved - This incident has been resolved. Incident Start time: 07h20 19 April 2026 Incident End Time: 13h25 19 April 2026 We are awaiting RFO from the supplier. Apr 19, 13:09:13 GMT+0 - Resolved - RFO: Final Update: After the line card was replaced by the Supplier Maintenance teams, services were restored. Type: Incident

Duration: 5 hours and 51 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>06:12:54</var> GMT+0</small><br><strong>Investigating</strong> - Good day, We're currently experiencing an outage on our NLD path between Cape Town and Johannesburg. Traffic between the two sites has been re-routed through Cape Town - Johannesburg alternative Path. Incident Start Time: 07h20 19 April 2026 This issue has been escalated to the provider for further investigation. Kind regards Network Platforms.</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>08:16:01</var> GMT+0</small><br><strong>Identified</strong> - The supplier is doing maintenance on their network and ETR is 13h00..</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>10:48:49</var> GMT+0</small><br><strong>Identified</strong> - Please note that further investigation has been conducted, and the provider indicates that this link is not affected by any planned change, Their outage team are busy logging an outage for this issue. Further updates to follow..</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>12:03:52</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Incident Start time: 07h20 19 April 2026 Incident End Time: 13h25 19 April 2026 We are awaiting RFO from the supplier. .</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>13:09:13</var> GMT+0</small><br><strong>Resolved</strong> - RFO: Final Update: After the line card was replaced by the Supplier Maintenance teams, services were restored..</p> ]]> Sun, 19 Apr 2026 06:12:54 +0000 https://status.networkplatforms.co.za/incident/cmo5ddcxw01mvbgmgeosyrylx https://status.networkplatforms.co.za/incident/cmo5ddcxw01mvbgmgeosyrylx High Latency to Asia and Australia 17 April 2026 Type: Incident Duration: 17 hours and 38 minutes Affected Components: JB1 - PCCW AS3491, General Status IP Transit Apr 18, 12:36:31 GMT+0 - Resolved - This incident has been resolved. Incident Start Time: 17 April 2026 20h30 Incident End Time: 18 April 2026 13h15 Apr 17, 18:58:03 GMT+0 - Investigating - Good day, We're experiencing high latency to some destinations in Asia and Australia. This issue has been escalated to the cable provider for further investigation. Current Observations: Johannesburg to Asia: Latency has increased to 175ms (normal baseline: \~116ms) Cape Town to Asia: Latency has risen to 193ms (normal baseline: \~135ms) We will share any significant updates as soon as they become available. Kind regards, Network Platforms Type: Incident

Duration: 17 hours and 38 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 18</var>, <var data-var='time'>12:36:31</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Incident Start Time: 17 April 2026 20h30 Incident End Time: 18 April 2026 13h15.</p> <p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>18:58:03</var> GMT+0</small><br><strong>Investigating</strong> - Good day, We're experiencing high latency to some destinations in Asia and Australia. This issue has been escalated to the cable provider for further investigation. Current Observations: Johannesburg to Asia: Latency has increased to 175ms (normal baseline: \~116ms) Cape Town to Asia: Latency has risen to 193ms (normal baseline: \~135ms) We will share any significant updates as soon as they become available. Kind regards, Network Platforms.</p> ]]> Fri, 17 Apr 2026 18:58:03 +0000 https://status.networkplatforms.co.za/incident/cmo39to9p02i1sqjm79n5q8fh https://status.networkplatforms.co.za/incident/cmo39to9p02i1sqjm79n5q8fh High Latency to Asia and Australia 16 April 2026 Type: Incident Duration: 1 hour Affected Components: JB1 - PCCW AS3491, General Status IP Transit Apr 16, 08:42:35 GMT+0 - Investigating - Good day, We're experiencing high latency to some destinations in Asia and Australia. This issue has been escalated to the cable provider for further investigation. Current Observations: Johannesburg to Asia: Latency has increased to 175ms (normal baseline: \~116ms) Cape Town to Asia: Latency has risen to 194ms (normal baseline: \~135ms) We will share any significant updates as soon as they become available. Kind regards, Network Platforms Apr 16, 09:42:41 GMT+0 - Resolved - Good day, The latency to destinations in Asia and Australia is back to normal. It was restored at 10:50. We are still waiting for an RFO from the provider Start Time : 16-04-2026 09:50 End Time : 16-04-2026 10:50 Regards Network Platforms Type: Incident

Duration: 1 hour

Affected Components: ,

<p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>08:42:35</var> GMT+0</small><br><strong>Investigating</strong> - Good day, We're experiencing high latency to some destinations in Asia and Australia. This issue has been escalated to the cable provider for further investigation. Current Observations: Johannesburg to Asia: Latency has increased to 175ms (normal baseline: \~116ms) Cape Town to Asia: Latency has risen to 194ms (normal baseline: \~135ms) We will share any significant updates as soon as they become available. Kind regards, Network Platforms.</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>09:42:41</var> GMT+0</small><br><strong>Resolved</strong> - Good day, The latency to destinations in Asia and Australia is back to normal. It was restored at 10:50. We are still waiting for an RFO from the provider Start Time : 16-04-2026 09:50 End Time : 16-04-2026 10:50 Regards Network Platforms.</p> ]]> Thu, 16 Apr 2026 08:42:35 +0000 https://status.networkplatforms.co.za/incident/cmo18eaxq09hhof0ke5y71rfu https://status.networkplatforms.co.za/incident/cmo18eaxq09hhof0ke5y71rfu WACS ILD is down 15 April 2026 Type: Incident Duration: 2 hours and 34 minutes Affected Components: WACS Apr 15, 10:04:16 GMT+0 - Resolved - This incident has been resolved since 09h55\. We will continue to monitor the link and provide RFO once the provider makes it available. Apr 15, 07:30:35 GMT+0 - Investigating - Good Morning We're currently experiencing an outage on the WACS ILD connection. Incident Start Time: 09h20 This issue has been escalated to the provider for further investigation. Please note, clients with a protected service should be unaffected by this incident, traffic is rerouted to alternate path. If you're on a protected service and still encountering issues, please log a ticket at [**support@networkplatforms.co.za**](mailto:support@networkplatforms.co.za). Kind regards, Network Platforms Apr 15, 07:44:34 GMT+0 - Monitoring - This incident has been resolved. Type: Incident

Duration: 2 hours and 34 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>10:04:16</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved since 09h55\. We will continue to monitor the link and provide RFO once the provider makes it available..</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>07:30:35</var> GMT+0</small><br><strong>Investigating</strong> - Good Morning We're currently experiencing an outage on the WACS ILD connection. Incident Start Time: 09h20 This issue has been escalated to the provider for further investigation. Please note, clients with a protected service should be unaffected by this incident, traffic is rerouted to alternate path. If you're on a protected service and still encountering issues, please log a ticket at [**support@networkplatforms.co.za**](mailto:support@networkplatforms.co.za). Kind regards, Network Platforms.</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>07:44:34</var> GMT+0</small><br><strong>Monitoring</strong> - This incident has been resolved..</p> ]]> Wed, 15 Apr 2026 07:30:35 +0000 https://status.networkplatforms.co.za/incident/cmnzqduy9007gx6s7wzfdlvl9 https://status.networkplatforms.co.za/incident/cmnzqduy9007gx6s7wzfdlvl9 WACS ILD is down 15 April 2026 Type: Incident Duration: 2 hours and 4 minutes Affected Components: WACS Apr 15, 05:42:18 GMT+0 - Investigating - Good Morning We're currently experiencing an outage on the WACS ILD connection. Incident Start Time: 07h22 This issue has been escalated to the provider for further investigation. Please note, clients with a protected service should be unaffected by this incident, traffic is rerouted to alternate path. If you're on a protected service and still encountering issues, please log a ticket at [**support@networkplatforms.co.za**](mailto:support@networkplatforms.co.za). Kind regards, Network Platforms Apr 15, 07:46:12 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 4 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>05:42:18</var> GMT+0</small><br><strong>Investigating</strong> - Good Morning We're currently experiencing an outage on the WACS ILD connection. Incident Start Time: 07h22 This issue has been escalated to the provider for further investigation. Please note, clients with a protected service should be unaffected by this incident, traffic is rerouted to alternate path. If you're on a protected service and still encountering issues, please log a ticket at [**support@networkplatforms.co.za**](mailto:support@networkplatforms.co.za). Kind regards, Network Platforms .</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>07:46:12</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 15 Apr 2026 05:42:18 +0000 https://status.networkplatforms.co.za/incident/cmnzmimcl0ctt12wybpo35mv2 https://status.networkplatforms.co.za/incident/cmnzmimcl0ctt12wybpo35mv2 WACS ILD is down 14 April 2026 Type: Incident Duration: 18 minutes Affected Components: WACS Apr 14, 20:09:22 GMT+0 - Investigating - Good Evening , We're currently experiencing an outage on the WACS ILD connection. Incident Start Time: 21h52 This issue has been escalated to the provider for further investigation. Please note, clients with a protected service should be unaffected by this incident, traffic is rerouted to alternate path. If you're on a protected service and still encountering issues, please log a ticket at [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za). Kind regards, Network Platforms Apr 14, 20:27:47 GMT+0 - Resolved - This incident has been resolved. Awaiting RFO Type: Incident

Duration: 18 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>20:09:22</var> GMT+0</small><br><strong>Investigating</strong> - Good Evening , We're currently experiencing an outage on the WACS ILD connection. Incident Start Time: 21h52 This issue has been escalated to the provider for further investigation. Please note, clients with a protected service should be unaffected by this incident, traffic is rerouted to alternate path. If you're on a protected service and still encountering issues, please log a ticket at [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za). Kind regards, Network Platforms.</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>20:27:47</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Awaiting RFO.</p> ]]> Tue, 14 Apr 2026 20:09:22 +0000 https://status.networkplatforms.co.za/incident/cmnz21ty403zksmfsemj2qfrg https://status.networkplatforms.co.za/incident/cmnz21ty403zksmfsemj2qfrg DB1-CT1 NLD Scheduled Maintenance 2026-04-14 Planned Maintenance NTP1A Type: Maintenance Duration: 10 hours Affected Components: CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A Apr 14, 19:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance: Maintenance Date and Time: Maintenance Start Time : 2026-04-14 21:00 Maintenance End Time : 2026-04-15 07:00 Maintenance Description: A third party will perform maintenance on the supplier's infrastructure. The third-party provider will be conducting urgent maintenance for cutting over the 600m newly floated 72-core cable on the portion between Klip and IS Parklands. Impact Description: No impact is expected on client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Apr 14, 19:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 15, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance: Maintenance Date and Time: Maintenance Start Time : 2026-04-14 21:00 Maintenance End Time : 2026-04-15 07:00 Maintenance Description: A third party will perform maintenance on the supplier's infrastructure. The third-party provider will be conducting urgent maintenance for cutting over the 600m newly floated 72-core cable on the portion between Klip and IS Parklands. Impact Description: No impact is expected on client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> <p><small>Apr <var data-var='date'> 14</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 14 Apr 2026 19:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmnq1r75p01e3v9qddkj8j9d8 https://status.networkplatforms.co.za/maintenance/cmnq1r75p01e3v9qddkj8j9d8 WACS ILD is down 12 April 2026 Type: Incident Duration: 35 minutes Affected Components: WACS Apr 12, 18:53:59 GMT+0 - Investigating - We're currently experiencing an outage on the WACS ILD connection. Incident Start Time: 20:30 This issue has been escalated to the provider for further investigation. Please note, clients with a protected service should be unaffected by this incident, traffic is rerouted to alternate path. If you're on a protected service and still encountering issues, please log a ticket at [**support@networkplatforms.co.za**](mailto:support@networkplatforms.co.za). Kind regards, Network Platforms Apr 12, 19:28:49 GMT+0 - Resolved - This incident has been resolved. Awaiting RFO from provider. Type: Incident

Duration: 35 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>18:53:59</var> GMT+0</small><br><strong>Investigating</strong> - We're currently experiencing an outage on the WACS ILD connection. Incident Start Time: 20:30 This issue has been escalated to the provider for further investigation. Please note, clients with a protected service should be unaffected by this incident, traffic is rerouted to alternate path. If you're on a protected service and still encountering issues, please log a ticket at [**support@networkplatforms.co.za**](mailto:support@networkplatforms.co.za). Kind regards, Network Platforms.</p> <p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>19:28:49</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Awaiting RFO from provider..</p> ]]> Sun, 12 Apr 2026 18:53:59 +0000 https://status.networkplatforms.co.za/incident/cmnw4h6sf007hhl5l2n65dhnk https://status.networkplatforms.co.za/incident/cmnw4h6sf007hhl5l2n65dhnk High latency on some NLD traffic between JB1 and CT1 Type: Incident Duration: 2 days, 2 hours and 20 minutes Affected Components: CT1 - JB1 - NLD 2/3/4 (N1 path), CT1 - JB1 Protected, CT1 - JB1 - TFR (Iron Ore path), CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A Apr 13, 17:18:11 GMT+0 - Resolved - Good Evening The applied solution by the provider has resolved the issue. We are not picking up any latency increases this evening. We are still waiting for an RFO from the provider. If you are still experiencing latency with the NLD service, please email [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Apr 13, 07:47:12 GMT+0 - Monitoring - Good day The provider has identified a possible root cause for the latency increases during evening peak hours and is applying a fix. We are expecting to receive an RFO once the work is complete. Regards Network Platforms Apr 11, 14:58:08 GMT+0 - Investigating - Good Evening, We are currently experiencing higher-than-normal latency on some traffic between Johannesburg and Cape Town. We are investigating the latency increase in collaboration with our providers. Regards, Network Platforms Type: Incident

Duration: 2 days, 2 hours and 20 minutes

Affected Components: , , ,

<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>17:18:11</var> GMT+0</small><br><strong>Resolved</strong> - Good Evening The applied solution by the provider has resolved the issue. We are not picking up any latency increases this evening. We are still waiting for an RFO from the provider. If you are still experiencing latency with the NLD service, please email [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>07:47:12</var> GMT+0</small><br><strong>Monitoring</strong> - Good day The provider has identified a possible root cause for the latency increases during evening peak hours and is applying a fix. We are expecting to receive an RFO once the work is complete. Regards Network Platforms .</p> <p><small>Apr <var data-var='date'> 11</var>, <var data-var='time'>14:58:08</var> GMT+0</small><br><strong>Investigating</strong> - Good Evening, We are currently experiencing higher-than-normal latency on some traffic between Johannesburg and Cape Town. We are investigating the latency increase in collaboration with our providers. Regards, Network Platforms.</p> ]]> Sat, 11 Apr 2026 14:58:08 +0000 https://status.networkplatforms.co.za/incident/cmnugm18b0dbgfd3d2db55if4 https://status.networkplatforms.co.za/incident/cmnugm18b0dbgfd3d2db55if4 DB1-CT1 NLD Scheduled Maintenance 2026-04-11 Planned Maintenance NLD 6 Type: Maintenance Duration: 10 hours Affected Components: CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A Apr 11, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 11, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 11, 06:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance. **Maintenance Date and Time:** Maintenance Start Time : 2026-04-11 08:00 Maintenance End Time : 2026-04-11 18:00 **Maintenance Description:** The supplier will be doing maintenance between Port Shepstone and Harding they need to cut over NLD6 fibre cables. The route was damaged by floods. **Impact Description** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Apr <var data-var='date'> 11</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 11</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 11</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance. **Maintenance Date and Time:** Maintenance Start Time : 2026-04-11 08:00 Maintenance End Time : 2026-04-11 18:00 **Maintenance Description:** The supplier will be doing maintenance between Port Shepstone and Harding they need to cut over NLD6 fibre cables. The route was damaged by floods. **Impact Description** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> ]]> Sat, 11 Apr 2026 06:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmng35ael00kt6rgw2rwhk0x2 https://status.networkplatforms.co.za/maintenance/cmng35ael00kt6rgw2rwhk0x2 High Latency JB1-CT1 NLD Type: Incident Duration: 1 hour and 42 minutes Affected Components: CT1 - JB1 - NLD 2/3/4 (N1 path), CT1 - JB1 Protected, CT1 - JB1 - TFR (Iron Ore path), CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A Apr 10, 13:09:37 GMT+0 - Investigating - Good day We are currently experiencing higher-than-normal latency between Johannesburg and Cape Town. Our team is investigating the latency increase in collaboration with our providers. Regards, Network Platforms Apr 10, 14:51:41 GMT+0 - Resolved - Good day Latency between Johannesburg and Cape Town is back to normal. Date Started : 10/04/2026 Time 1502 Date Ended : 10/04/2026 Time 1512 Part of the cause was an ongoing outage affecting NLD4 Outage Title: Outage between Worchester <> Touwsrivier Details: NLD 4 Impact Start Time: 2026-04-10 08:29:45 We are still waiting for investigation to conclude from the providers to fully understand what caused the 10 minute spike in latency. Regards Network Platforms Type: Incident

Duration: 1 hour and 42 minutes

Affected Components: , , ,

<p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>13:09:37</var> GMT+0</small><br><strong>Investigating</strong> - Good day We are currently experiencing higher-than-normal latency between Johannesburg and Cape Town. Our team is investigating the latency increase in collaboration with our providers. Regards, Network Platforms.</p> <p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>14:51:41</var> GMT+0</small><br><strong>Resolved</strong> - Good day Latency between Johannesburg and Cape Town is back to normal. Date Started : 10/04/2026 Time 1502 Date Ended : 10/04/2026 Time 1512 Part of the cause was an ongoing outage affecting NLD4 Outage Title: Outage between Worchester <> Touwsrivier Details: NLD 4 Impact Start Time: 2026-04-10 08:29:45 We are still waiting for investigation to conclude from the providers to fully understand what caused the 10 minute spike in latency. Regards Network Platforms .</p> ]]> Fri, 10 Apr 2026 13:09:37 +0000 https://status.networkplatforms.co.za/incident/cmnsxalk70009adcolo63mesw https://status.networkplatforms.co.za/incident/cmnsxalk70009adcolo63mesw DB1-CT1 NLD Scheduled Maintenance 2026-04-09 Planned Maintenance NLD4 Type: Maintenance Duration: 12 hours Affected Components: CT1 - JB1 - NLD 2/3/4 (N1 path) Apr 9, 04:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance: Maintenance Date and Time: Maintenance Start Time : 2026-04-09 06:00 Maintenance End Time : 2026-04-09 18:00 Maintenance Description: The supplier urgently needs to relocate the infrastructure. Contractors are busy uprooting trees along LIT infrastructure on the NLD4, and they are damaging the infrastructure. A security wall is being erected along the perimeter of erf 8645 Smith street in Worcester and the infrastructure is too close to the wall and needs to be relocated urgently. Impact Description: No impact is expected on client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Apr 9, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 9, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 12 hours

Affected Components:

<p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance: Maintenance Date and Time: Maintenance Start Time : 2026-04-09 06:00 Maintenance End Time : 2026-04-09 18:00 Maintenance Description: The supplier urgently needs to relocate the infrastructure. Contractors are busy uprooting trees along LIT infrastructure on the NLD4, and they are damaging the infrastructure. A security wall is being erected along the perimeter of erf 8645 Smith street in Worcester and the infrastructure is too close to the wall and needs to be relocated urgently. Impact Description: No impact is expected on client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 9 Apr 2026 04:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmnq1zqw301f0v9qdfxe1km19 https://status.networkplatforms.co.za/maintenance/cmnq1zqw301f0v9qdfxe1km19 High latency on some NLD traffic between JB1 and CT1 Type: Incident Duration: 2 hours and 58 minutes Affected Components: CT1 - JB1 - NLD 2/3/4 (N1 path), CT1 - JB1 Protected, CT1 - JB1 - TFR (Iron Ore path) Apr 8, 18:16:06 GMT+0 - Investigating - Good Evening, We are currently experiencing higher-than-normal latency on one of our paths between Johannesburg and Cape Town. We are in the process of moving traffic off the problematic path and investigating the latency increase in collaboration with our providers. Regards, Network Platforms Apr 8, 21:14:08 GMT+0 - Resolved - Good Evening Latency on our NLD paths between JB1 and CT1 is back to normal. We are still waiting for the cause of the increased latency from the provider. Regards Bongani Type: Incident

Duration: 2 hours and 58 minutes

Affected Components: , ,

<p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>18:16:06</var> GMT+0</small><br><strong>Investigating</strong> - Good Evening, We are currently experiencing higher-than-normal latency on one of our paths between Johannesburg and Cape Town. We are in the process of moving traffic off the problematic path and investigating the latency increase in collaboration with our providers. Regards, Network Platforms .</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>21:14:08</var> GMT+0</small><br><strong>Resolved</strong> - Good Evening Latency on our NLD paths between JB1 and CT1 is back to normal. We are still waiting for the cause of the increased latency from the provider. Regards Bongani.</p> ]]> Wed, 8 Apr 2026 18:16:06 +0000 https://status.networkplatforms.co.za/incident/cmnqdd1f5000nbkjuczhf9lto https://status.networkplatforms.co.za/incident/cmnqdd1f5000nbkjuczhf9lto Google peering degraded Type: Incident Duration: 2 hours and 1 minute Affected Components: General Status IP Transit Apr 7, 09:47:54 GMT+0 - Investigating - Google is currently undergoing maintenance, affecting our bilateral peering. As a result, we are observing a significant increase in traffic to Google services. This is due to a large portion of Google content being served from a single PNI. **You may experience slower-than-usual speeds when accessing Google-hosted content.** We apologise for any inconvenience this may cause. Our engineering team is actively working with Google to resolve the issue as quickly as possible. Apr 7, 11:48:52 GMT+0 - Resolved - Google PNI's and peering maintenance have been completed. Traffic to Google has returned to normal. Type: Incident

Duration: 2 hours and 1 minute

Affected Components:

<p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>09:47:54</var> GMT+0</small><br><strong>Investigating</strong> - Google is currently undergoing maintenance, affecting our bilateral peering. As a result, we are observing a significant increase in traffic to Google services. This is due to a large portion of Google content being served from a single PNI. **You may experience slower-than-usual speeds when accessing Google-hosted content.** We apologise for any inconvenience this may cause. Our engineering team is actively working with Google to resolve the issue as quickly as possible..</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>11:48:52</var> GMT+0</small><br><strong>Resolved</strong> - Google PNI's and peering maintenance have been completed. Traffic to Google has returned to normal..</p> ]]> Tue, 7 Apr 2026 09:47:54 +0000 https://status.networkplatforms.co.za/incident/cmnofrn1x10nk13js83vgx6fc https://status.networkplatforms.co.za/incident/cmnofrn1x10nk13js83vgx6fc DB1-JB1 NLD Scheduled Maintenance 2026-04-05 Planned Maintenance NTP 1 Type: Maintenance Duration: 11 hours Affected Components: EL - BFN - NTP 1, DB1 - JB1 - NLD 1 (N3 path) and NTP 1 Apr 5, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 5, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 5, 03:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance. **Maintenance Date and Time:** Maintenance Start Time : 2026-04-05 05:00 Maintenance End Time : 2026-04-05 16:00 **Maintenance Description:** The supplier will be conducting service-affecting maintenance to carry out permanent repairs due to limited spare fibres on this segment. The work will take place between BFN IS DC and Reddersburg. **Impact Description** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Type: Maintenance

Duration: 11 hours

Affected Components: ,

<p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance. **Maintenance Date and Time:** Maintenance Start Time : 2026-04-05 05:00 Maintenance End Time : 2026-04-05 16:00 **Maintenance Description:** The supplier will be conducting service-affecting maintenance to carry out permanent repairs due to limited spare fibres on this segment. The work will take place between BFN IS DC and Reddersburg. **Impact Description** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> ]]> Sun, 5 Apr 2026 03:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmn784qks000sxe1wa1x87hwx https://status.networkplatforms.co.za/maintenance/cmn784qks000sxe1wa1x87hwx Increased latency on JB1-CT1 Type: Incident Duration: 1 hour and 7 minutes Affected Components: CT1 - JB1 - NLD 2/3/4 (N1 path), CT1 - JB1 Protected Mar 31, 18:36:57 GMT+0 - Investigating - Good Evening, We are currently experiencing higher-than-normal latency between Johannesburg and Cape Town. Our team is investigating the latency increase in collaboration with our providers. Regards, Network Platforms Mar 31, 19:44:09 GMT+0 - Resolved - Good Evening, The latency between Johannesburg and Cape Town has gone back to normal. It was restored at 20:58 and has been stable since then. The root cause is still being investigated, and we will share the RFO once it becomes available. Regards, Network Platforms Type: Incident

Duration: 1 hour and 7 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>18:36:57</var> GMT+0</small><br><strong>Investigating</strong> - Good Evening, We are currently experiencing higher-than-normal latency between Johannesburg and Cape Town. Our team is investigating the latency increase in collaboration with our providers. Regards, Network Platforms.</p> <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>19:44:09</var> GMT+0</small><br><strong>Resolved</strong> - Good Evening, The latency between Johannesburg and Cape Town has gone back to normal. It was restored at 20:58 and has been stable since then. The root cause is still being investigated, and we will share the RFO once it becomes available. Regards, Network Platforms.</p> ]]> Tue, 31 Mar 2026 18:36:57 +0000 https://status.networkplatforms.co.za/incident/cmneyl0eh0ri513atzlrxbmj6 https://status.networkplatforms.co.za/incident/cmneyl0eh0ri513atzlrxbmj6 High Latency to Asia and Australia 31 March 2026 Type: Incident Duration: 3 hours and 8 minutes Affected Components: JB1 - PCCW AS3491, General Status IP Transit, CT1 - PCCW AS3491 Mar 31, 10:48:25 GMT+0 - Investigating - Good day, We're experiencing high latency to some destinations in Asia and Australia. This issue has been escalated to the cable provider for further investigation. Current Observations: Johannesburg to Asia: Latency has increased to 175ms (normal baseline: \~116ms) Cape Town to Asia: Latency has risen to 194ms (normal baseline: \~135ms) We will share any significant updates as soon as they become available. Kind regards, Network Platforms Mar 31, 13:56:15 GMT+0 - Resolved - Good day, The latency to destinations in Asia and Australia is back to normal. It was restored at 14:40. We are still waiting for an RFO from engineers on the ground. Start Time : 31-03-2026 12:25 End Time : 31-03-2026 14:40 Regards Network Platforms Type: Incident

Duration: 3 hours and 8 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>10:48:25</var> GMT+0</small><br><strong>Investigating</strong> - Good day, We're experiencing high latency to some destinations in Asia and Australia. This issue has been escalated to the cable provider for further investigation. Current Observations: Johannesburg to Asia: Latency has increased to 175ms (normal baseline: \~116ms) Cape Town to Asia: Latency has risen to 194ms (normal baseline: \~135ms) We will share any significant updates as soon as they become available. Kind regards, Network Platforms.</p> <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>13:56:15</var> GMT+0</small><br><strong>Resolved</strong> - Good day, The latency to destinations in Asia and Australia is back to normal. It was restored at 14:40. We are still waiting for an RFO from engineers on the ground. Start Time : 31-03-2026 12:25 End Time : 31-03-2026 14:40 Regards Network Platforms.</p> ]]> Tue, 31 Mar 2026 10:48:25 +0000 https://status.networkplatforms.co.za/incident/cmnehuhur0nk7j3xdppcwb972 https://status.networkplatforms.co.za/incident/cmnehuhur0nk7j3xdppcwb972 Network Platforms Monitoring Server Restored Type: Incident Affected Components: PRTG - United Kingdom, PRTG - South Africa, , Monitoring → Mar 30, 07:33:00 GMT+0 - Investigating - Good day Please note that our monitoring infrastructure is currently down. Our engineers are currently investigating. This is not affecting any services. You may receive notifications when the infrastructure is getting restored, these can be ignored. If you are experiencing any issues, please log a ticket via \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\[\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\*\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\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Kind regards, Network Platforms Mar 30, 07:34:36 GMT+0 - Resolved - Good day, Please note that our monitoring server infrastructure has been restored. The temporal outage did not affect any client services. You may have received notifications that can be ignored. If you are experiencing any issues, please log a ticket via \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\[support@networkplatforms.co.za\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\](mailto:support@networkplatforms.co.za) Kind regards, Network Platforms Type: Incident

Affected Components: , ,

<p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>07:33:00</var> GMT+0</small><br><strong>Investigating</strong> - Good day Please note that our monitoring infrastructure is currently down. Our engineers are currently investigating. This is not affecting any services. You may receive notifications when the infrastructure is getting restored, these can be ignored. If you are experiencing any issues, please log a ticket via \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\[\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\*\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\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Kind regards, Network Platforms.</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>07:34:36</var> GMT+0</small><br><strong>Resolved</strong> - Good day, Please note that our monitoring server infrastructure has been restored. The temporal outage did not affect any client services. You may have received notifications that can be ignored. If you are experiencing any issues, please log a ticket via \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\[support@networkplatforms.co.za\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\](mailto:support@networkplatforms.co.za) Kind regards, Network Platforms.</p> ]]> Mon, 30 Mar 2026 07:33:00 +0000 https://status.networkplatforms.co.za/incident/cmncvfb3403v9ouzbl34kwdyn https://status.networkplatforms.co.za/incident/cmncvfb3403v9ouzbl34kwdyn DB1-JB1 NLD Scheduled Maintenance 2026-03-29 Planned Maintenance NLD 1 Type: Maintenance Duration: 9 hours Affected Components: DB1 - JB1 - NLD 1 (N3 path) and NTP 1 Mar 29, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 29, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 29, 06:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance: **Maintenance Date and Time:** Maintenance Start Time : 2026-03-29 08:00 Maintenance End Time : 2026-03-29 17:00 **Maintenance Description:** The supplier will be performing maintenance on the link between Harrismith and Ladysmith to improve signal levels on the network. **Impact Description:** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Type: Maintenance

Duration: 9 hours

Affected Components:

<p><small>Mar <var data-var='date'> 29</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 29</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 29</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance: **Maintenance Date and Time:** Maintenance Start Time : 2026-03-29 08:00 Maintenance End Time : 2026-03-29 17:00 **Maintenance Description:** The supplier will be performing maintenance on the link between Harrismith and Ladysmith to improve signal levels on the network. **Impact Description:** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> ]]> Sun, 29 Mar 2026 06:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmn2suqmi0yy6onezdshdkyvy https://status.networkplatforms.co.za/maintenance/cmn2suqmi0yy6onezdshdkyvy Network Platforms Monitoring Server Down Type: Incident Duration: 3 minutes Affected Components: PRTG - United Kingdom, PRTG - South Africa, , Monitoring → Mar 28, 22:00:40 GMT+0 - Investigating - Good day Please note that our monitoring infrastructure is currently down. Our engineers are currently investigating. This is not affecting any services. You may receive notifications when the infrastructure is getting restored, these can be ignored. If you are experiencing any issues, please log a ticket via \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\[\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\*\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\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Kind regards, Network Platforms Mar 28, 22:03:18 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>22:00:40</var> GMT+0</small><br><strong>Investigating</strong> - Good day Please note that our monitoring infrastructure is currently down. Our engineers are currently investigating. This is not affecting any services. You may receive notifications when the infrastructure is getting restored, these can be ignored. If you are experiencing any issues, please log a ticket via 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Kind regards, Network Platforms.</p> <p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>22:03:18</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 28 Mar 2026 22:00:40 +0000 https://status.networkplatforms.co.za/incident/cmnavjfnm0237w0tu1cy5f14l https://status.networkplatforms.co.za/incident/cmnavjfnm0237w0tu1cy5f14l Network Platforms Monitoring Server Down Type: Incident Duration: 2 minutes Affected Components: PRTG - United Kingdom, PRTG - South Africa, , Monitoring → Mar 27, 20:59:56 GMT+0 - Investigating - Good day Please note that our monitoring infrastructure is currently down. Our engineers are currently investigating. This is not affecting any services. You may receive notifications when the infrastructure is getting restored, these can be ignored. If you are experiencing any issues, please log a ticket via \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\[\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\*\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\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Kind regards, Network Platforms Mar 27, 21:02:18 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>20:59:56</var> GMT+0</small><br><strong>Investigating</strong> - Good day Please note that our monitoring infrastructure is currently down. Our engineers are currently investigating. This is not affecting any services. You may receive notifications when the infrastructure is getting restored, these can be ignored. If you are experiencing any issues, please log a ticket via \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\[\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\*\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\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Kind regards, Network Platforms.</p> <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>21:02:18</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 27 Mar 2026 20:59:54 +0000 https://status.networkplatforms.co.za/incident/cmn9dxg020086i241vezzf50k https://status.networkplatforms.co.za/incident/cmn9dxg020086i241vezzf50k High Latency to Asia and Australia 27 March 2026 Type: Incident Duration: 2 days, 5 hours and 32 minutes Affected Components: JB1 - PCCW AS3491, General Status IP Transit Mar 27, 12:21:00 GMT+0 - Investigating - Good day, We're experiencing high latency to some destinations in Asia and Australia. This issue has been escalated to the cable provider for further investigation. Current Observations: Johannesburg to Asia: Latency has increased to 175ms (normal baseline: \~116ms) Cape Town to Asia: Latency has risen to 194ms (normal baseline: \~135ms) We will share any significant updates as soon as they become available. Kind regards, Network Platforms Mar 29, 17:52:58 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 days, 5 hours and 32 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>12:21:00</var> GMT+0</small><br><strong>Investigating</strong> - Good day, We're experiencing high latency to some destinations in Asia and Australia. This issue has been escalated to the cable provider for further investigation. Current Observations: Johannesburg to Asia: Latency has increased to 175ms (normal baseline: \~116ms) Cape Town to Asia: Latency has risen to 194ms (normal baseline: \~135ms) We will share any significant updates as soon as they become available. Kind regards, Network Platforms.</p> <p><small>Mar <var data-var='date'> 29</var>, <var data-var='time'>17:52:58</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 27 Mar 2026 12:21:00 +0000 https://status.networkplatforms.co.za/incident/cmn8ve7dt01sdyc03bfio233c https://status.networkplatforms.co.za/incident/cmn8ve7dt01sdyc03bfio233c Network Platforms Monitoring Server Down Type: Incident Duration: 5 hours and 40 minutes Affected Components: PRTG - United Kingdom, PRTG - South Africa, , Monitoring → Mar 27, 03:59:36 GMT+0 - Resolved - This incident has been resolved. Mar 26, 22:19:51 GMT+0 - Investigating - Good day Please note that our monitoring infrastructure is currently down. Our engineers are currently investigating. This is not affecting any services. You may receive notifications when the infrastructure is getting restored, these can be ignored. If you are experiencing any issues, please log a ticket via \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\[\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\*\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\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Kind regards, Network Platforms Type: Incident

Duration: 5 hours and 40 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>03:59:36</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>22:19:51</var> GMT+0</small><br><strong>Investigating</strong> - Good day Please note that our monitoring infrastructure is currently down. Our engineers are currently investigating. This is not affecting any services. You may receive notifications when the infrastructure is getting restored, these can be ignored. If you are experiencing any issues, please log a ticket via \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\[\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\*\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\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Kind regards, Network Platforms.</p> ]]> Thu, 26 Mar 2026 22:19:50 +0000 https://status.networkplatforms.co.za/incident/cmn81ce0b005zp6jbqv5ucb6b https://status.networkplatforms.co.za/incident/cmn81ce0b005zp6jbqv5ucb6b International traffic Routing 25 Mar 2026 Type: Incident Duration: 24 minutes Affected Components: , LD8 (London) - Cogent (AS174), AMS-IX, DE-CIX, JB1 - NAP Africa, DB1 - DINX, LD8 (London) - Arelion (Telia AS1299), JB1 - PCCW AS3491, CT1 - CINX, General Status IP Transit, JB1 - JINX, London - LINX, DB1 - NAP Africa, CT1 - NAP Africa, CT1 - PCCW AS3491, , LD8 (London) - Lumen (Level 3 - AS3356), Peering → IP Transit → Mar 25, 07:53:21 GMT+0 - Investigating - Good day, Please note that we are experiencing a routing issue on our networking infrastructure that is affecting some customers. Incident Start Time: 08h35 am Our network engineers are busy investigating the issue. No ETA can be provided at this stage. If you are experiencing any issues please log a ticket via [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Kind regards, Network Platforms Mar 25, 08:17:00 GMT+0 - Resolved - International traffic Routing 25 Mar 2026 Resolved. Incident Start Time: 08:35 Incident End Time: 09:45 Resolution: We had an issue with our route-reflector in Cape Town, which wasn't advertising client prefixes to our London routers. We had to reboot the Cape Town route reflector to resolve the issue. We are monitoring the RR and evaluating its performance to see if any other action is required to stop this from happening again. Type: Incident

Duration: 24 minutes

Affected Components: , , , , , , , , , , , , , , , ,

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>07:53:21</var> GMT+0</small><br><strong>Investigating</strong> - Good day, Please note that we are experiencing a routing issue on our networking infrastructure that is affecting some customers. Incident Start Time: 08h35 am Our network engineers are busy investigating the issue. No ETA can be provided at this stage. If you are experiencing any issues please log a ticket via [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Kind regards, Network Platforms.</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>08:17:00</var> GMT+0</small><br><strong>Resolved</strong> - International traffic Routing 25 Mar 2026 Resolved. Incident Start Time: 08:35 Incident End Time: 09:45 Resolution: We had an issue with our route-reflector in Cape Town, which wasn't advertising client prefixes to our London routers. We had to reboot the Cape Town route reflector to resolve the issue. We are monitoring the RR and evaluating its performance to see if any other action is required to stop this from happening again..</p> ]]> Wed, 25 Mar 2026 07:53:21 +0000 https://status.networkplatforms.co.za/incident/cmn5qy9zf09fnfzrzoz1hifiz https://status.networkplatforms.co.za/incident/cmn5qy9zf09fnfzrzoz1hifiz Scheduled Maintenance 2026-03-23 on all the NLD services Type: Maintenance Duration: 4 hours Affected Components: CT1 - JB1 - NLD 2/3/4 (N1 path), BFN - DB1 - NTP 1A, EL - BFN - NTP 1, CT1 - JB1 - TFR (Iron Ore path), , DB1 - JB1 - NLD 1 (N3 path) and NTP 1, CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A, National Long Distance → Mar 23, 21:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance: **Maintenance Date and Time:** Maintenance Start Time : 2026-03-23 23:00 Maintenance End Time : 2026-03-24 03:00 **Maintenance Description:** The supplier will be performing firmware upgrades on core routers in Cape Town (Teraco Rondebosch), Durban (Teraco Riverhorse), and Johannesburg (Teraco Isando) which will have an impact on all our NLD services. **Technical Description:** The Supplier will be upgrading the firmware on core routers located within the Teraco data centres in Cape Town, Durban, and Johannesburg. The upgrade will implement a vendor-provided patch addressing stability issues related to recent routing failures observed on the network. The routers form part of the national core infrastructure. The upgrade will be performed sequentially to allow traffic to reroute across alternate paths within the network while each router is upgraded and rebooted. This maintenance is being performed to improve network stability and reduce the risk of similar failures occurring in the future. **Impact Description:** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Mar 23, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 24, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components: , , , , , ,

<p><small>Mar <var data-var='date'> 23</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance: **Maintenance Date and Time:** Maintenance Start Time : 2026-03-23 23:00 Maintenance End Time : 2026-03-24 03:00 **Maintenance Description:** The supplier will be performing firmware upgrades on core routers in Cape Town (Teraco Rondebosch), Durban (Teraco Riverhorse), and Johannesburg (Teraco Isando) which will have an impact on all our NLD services. **Technical Description:** The Supplier will be upgrading the firmware on core routers located within the Teraco data centres in Cape Town, Durban, and Johannesburg. The upgrade will implement a vendor-provided patch addressing stability issues related to recent routing failures observed on the network. The routers form part of the national core infrastructure. The upgrade will be performed sequentially to allow traffic to reroute across alternate paths within the network while each router is upgraded and rebooted. This maintenance is being performed to improve network stability and reduce the risk of similar failures occurring in the future. **Impact Description:** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> <p><small>Mar <var data-var='date'> 23</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 23 Mar 2026 21:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmmvv5ets06ik9tjvooddasgm https://status.networkplatforms.co.za/maintenance/cmmvv5ets06ik9tjvooddasgm DB1-CT1 NLD Scheduled Maintenance 2026-03-21 Planned Maintenance NLD 6 Type: Maintenance Duration: 12 hours Affected Components: CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A Mar 21, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 21, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 21, 04:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance. **Maintenance Date and Time:** Maintenance Start Time : 2026-03-21 06:00 Maintenance End Time : 2026-03-21 18:00 **Maintenance Description:** Supplier urgently need to cutover on Core 72F and 144\. Cable got damaged by TLB. Water department damaged manhole between COR-UC-03710 and 3744\. New cable to be installed. **Impact Description** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Type: Maintenance

Duration: 12 hours

Affected Components:

<p><small>Mar <var data-var='date'> 21</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 21</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 21</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance. **Maintenance Date and Time:** Maintenance Start Time : 2026-03-21 06:00 Maintenance End Time : 2026-03-21 18:00 **Maintenance Description:** Supplier urgently need to cutover on Core 72F and 144\. Cable got damaged by TLB. Water department damaged manhole between COR-UC-03710 and 3744\. New cable to be installed. **Impact Description** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> ]]> Sat, 21 Mar 2026 04:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmmn37o6f0412oys0ejqdpx3o https://status.networkplatforms.co.za/maintenance/cmmn37o6f0412oys0ejqdpx3o CT1-JB1 NLD Scheduled Maintenance 18/03/2026 Planned Maintenance NLD 2 Type: Maintenance Duration: 3 hours Affected Components: CT1 - JB1 - NLD 2/3/4 (N1 path) Mar 18, 21:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance: **Maintenance Date and Time:** Maintenance Start Time : 2026-03-18 23:00 Maintenance End Time : 2026-03-19 02:00 **Maintenance Description:** The supplier will be performing maintenance at Fichardt Park to reseat the ROADM cards on the NLD OTN equipment. **Impact Description:** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Mar 18, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 19, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance: **Maintenance Date and Time:** Maintenance Start Time : 2026-03-18 23:00 Maintenance End Time : 2026-03-19 02:00 **Maintenance Description:** The supplier will be performing maintenance at Fichardt Park to reseat the ROADM cards on the NLD OTN equipment. **Impact Description:** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 18 Mar 2026 21:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmmuaqden05whofroh45s2scl https://status.networkplatforms.co.za/maintenance/cmmuaqden05whofroh45s2scl DB1-CT1 NLD Scheduled Maintenance 2026-03-15 Planned Maintenance NLD 6 Type: Maintenance Duration: 8 hours Affected Components: CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A Mar 15, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 15, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 15, 06:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance. **Maintenance Date and Time:** Maintenance Start Time : 2026-03-15 08:00 Maintenance End Time : 2026-03-15 16:00 **Maintenance Description:** The supplier will be performing maintenance on the NLD 6 network to improve service levels, enhance network performance, and increase overall stability. **Impact Description** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Type: Maintenance

Duration: 8 hours

Affected Components:

<p><small>Mar <var data-var='date'> 15</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 15</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 15</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance. **Maintenance Date and Time:** Maintenance Start Time : 2026-03-15 08:00 Maintenance End Time : 2026-03-15 16:00 **Maintenance Description:** The supplier will be performing maintenance on the NLD 6 network to improve service levels, enhance network performance, and increase overall stability. **Impact Description** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> ]]> Sun, 15 Mar 2026 06:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmmn3k66l045loys0e2569hbq https://status.networkplatforms.co.za/maintenance/cmmn3k66l045loys0e2569hbq DB1-CT1 NLD Scheduled Maintenance 2026-03-14 Planned Maintenance NLD 5 Type: Maintenance Duration: 7 hours Affected Components: CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A Mar 14, 05:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance. **Maintenance Date and Time:** Maintenance Start Time : 2026-03-14 07:00 Maintenance End Time : 2026-03-14 14:00 **Maintenance Description:** The supplier need to cut over NLD5 Core and Fibre cable. The supplier will be doing maintenance between Grahamstown and King Williams Town. **Impact Description** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Mar 14, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 14, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 7 hours

Affected Components:

<p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance. **Maintenance Date and Time:** Maintenance Start Time : 2026-03-14 07:00 Maintenance End Time : 2026-03-14 14:00 **Maintenance Description:** The supplier need to cut over NLD5 Core and Fibre cable. The supplier will be doing maintenance between Grahamstown and King Williams Town. **Impact Description** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> <p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sat, 14 Mar 2026 05:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmm91lwqp06zakoln38x4nzx3 https://status.networkplatforms.co.za/maintenance/cmm91lwqp06zakoln38x4nzx3 DB1-JB1 NLD Scheduled Maintenance 2026-03-11 Planned Maintenance NLD 1 Type: Maintenance Duration: 8 hours Affected Components: DB1 - JB1 - NLD 1 (N3 path) and NTP 1 Mar 11, 20:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance: Maintenance Date and Time: Maintenance Start Time : 2026-03-11 22:00 Maintenance End Time : 2026-03-12 06:00 Maintenance Description: The supplier will do permanent repair on the damaged optical fibre infrastructure between Ladysmith and Estcourt. Services will be down for a maximum duration of 5 hours; other services will experience an intermittent 50ms switching hit Impact Description: No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Mar 11, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 12, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components:

<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance: Maintenance Date and Time: Maintenance Start Time : 2026-03-11 22:00 Maintenance End Time : 2026-03-12 06:00 Maintenance Description: The supplier will do permanent repair on the damaged optical fibre infrastructure between Ladysmith and Estcourt. Services will be down for a maximum duration of 5 hours; other services will experience an intermittent 50ms switching hit Impact Description: No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 12</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 11 Mar 2026 20:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmm4vkfc212wxg3s9pv4hs2ye https://status.networkplatforms.co.za/maintenance/cmm4vkfc212wxg3s9pv4hs2ye DB1-CT1 NLD Scheduled Maintenance 2026-03-09 Planned Maintenance Type: Maintenance Duration: 10 hours Affected Components: CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A Mar 9, 19:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance. **Maintenance Date and Time:** Maintenance Start Time : 2026-03-09 21:00 Maintenance End Time : 2026-03-10 07:00 **Maintenance Description:** The provider will be conducting a service affecting maintenance for rehabilitation of fibres at hand hole BH001995 route AGGR 1.1 (144F) and NB30P36 Cables 1-3 (144F) and 3x cables to relieve congestion. **Impact Description** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Mar 9, 19:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 10, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance. **Maintenance Date and Time:** Maintenance Start Time : 2026-03-09 21:00 Maintenance End Time : 2026-03-10 07:00 **Maintenance Description:** The provider will be conducting a service affecting maintenance for rehabilitation of fibres at hand hole BH001995 route AGGR 1.1 (144F) and NB30P36 Cables 1-3 (144F) and 3x cables to relieve congestion. **Impact Description** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> <p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 9 Mar 2026 19:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmm914i6s06vlkolni3pxxico https://status.networkplatforms.co.za/maintenance/cmm914i6s06vlkolni3pxxico DB1-CT1 NLD Scheduled Maintenance 2026-03-07 Planned Maintenance NLD 6 Type: Maintenance Duration: 10 hours Affected Components: CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A Mar 7, 06:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance. **Maintenance Date and Time:** Maintenance Start Time : 2026-03-07, 08:00 Maintenance End Time : 2026-03-07 18:00 **Maintenance Description:** Supplier urgently need to cutover on Core 72F and 144\. Cable got damaged by TLB. Water department damaged manhole between COR-UC-03710 and 3744\. New cable to be installed. **Impact Description** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Mar 7, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 7, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance. **Maintenance Date and Time:** Maintenance Start Time : 2026-03-07, 08:00 Maintenance End Time : 2026-03-07 18:00 **Maintenance Description:** Supplier urgently need to cutover on Core 72F and 144\. Cable got damaged by TLB. Water department damaged manhole between COR-UC-03710 and 3744\. New cable to be installed. **Impact Description** No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> <p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 7 Mar 2026 06:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmlz5pk0p0cf92ecg0uk3tyhx https://status.networkplatforms.co.za/maintenance/cmlz5pk0p0cf92ecg0uk3tyhx Voice - Maintenance - 2026-02-26 - VOIP Firewall Set Hardware Upgrade Type: Maintenance Duration: 5 hours Affected Components: CT1 - Cloud PBX - Asterisks, , JB1 - Cloud PBX - Asterisks, JB1 - VoIPpanel.io, Upstream VOIP POILS/Trunks, Voice and PBX → Feb 26, 21:00:00 GMT+0 - Identified - Good day, **Schedule:** 2026-02-26 23:00 - 2026-02-27 04:00 Overview : Software Vendor and VOIP engineers will be performing a set hardware upgrade on the firewall unit. Impact: Services may be unavailable at certain times during the scheduled maintenance. Every effort will be made to minimise downtime as much as possible. Risk : Medium Expected Downtime : 5 - 10 minutes Services Affected: Voice - MTN Voice - Switch Telecom Voice - Telkom Voice - Telkom Mobile Voice - Vodacom Voice Services Voice - Dedicated Cloud PBX Services Voice - International Upstream VOIP POILS Regards Network Platforms Feb 26, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 27, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours

Affected Components: , , , ,

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, **Schedule:** 2026-02-26 23:00 - 2026-02-27 04:00 Overview : Software Vendor and VOIP engineers will be performing a set hardware upgrade on the firewall unit. Impact: Services may be unavailable at certain times during the scheduled maintenance. Every effort will be made to minimise downtime as much as possible. Risk : Medium Expected Downtime : 5 - 10 minutes Services Affected: Voice - MTN Voice - Switch Telecom Voice - Telkom Voice - Telkom Mobile Voice - Vodacom Voice Services Voice - Dedicated Cloud PBX Services Voice - International Upstream VOIP POILS Regards Network Platforms.</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 26 Feb 2026 21:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmkw7vp6w0sbmz20r673an0f4 https://status.networkplatforms.co.za/maintenance/cmkw7vp6w0sbmz20r673an0f4 Scheduled Electrical Maintenance Notification – Teraco JB1 DC3_I07 15/02/26 Type: Maintenance Duration: 9 hours Affected Components: General Notifications, , General → Feb 15, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 15, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 15, 06:00:00 GMT+0 - Identified - Dear Valued Customer, Please be advised of a **scheduled electrical maintenance activity** at **Teraco JB1**, affecting cabinet **DC3\_I07**, as detailed below. **Maintenance Details** **Date:** 15 January 2026 **Time:** 08:00 – 17:00 **Scope of Work** Teraco technicians will be replacing the **B Feed PDU** within the rack. The current PDU’s network management card is faulty and is generating inaccurate power readings, resulting in repeated false alarms and logged events. **Expected Impact** * All **single-corded devices connected to the B Feed** will experience a loss of power during the maintenance window. * **Dual-corded devices will not be impacted**, provided they are correctly connected to both A and B feeds. **Fallback / Rollback Plan** Should any unforeseen issues arise during the maintenance, the existing B Feed PDU will be reinstalled to restore the environment to its original state. Should you have any questions or require further clarification, please contact our support desk ahead of the maintenance window. E-mail [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Thank you for your understanding and cooperation. Kind regards, **Network Platforms** Type: Maintenance

Duration: 9 hours

Affected Components: ,

<p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear Valued Customer, Please be advised of a **scheduled electrical maintenance activity** at **Teraco JB1**, affecting cabinet **DC3\_I07**, as detailed below. **Maintenance Details** **Date:** 15 January 2026 **Time:** 08:00 – 17:00 **Scope of Work** Teraco technicians will be replacing the **B Feed PDU** within the rack. The current PDU’s network management card is faulty and is generating inaccurate power readings, resulting in repeated false alarms and logged events. **Expected Impact** * All **single-corded devices connected to the B Feed** will experience a loss of power during the maintenance window. * **Dual-corded devices will not be impacted**, provided they are correctly connected to both A and B feeds. **Fallback / Rollback Plan** Should any unforeseen issues arise during the maintenance, the existing B Feed PDU will be reinstalled to restore the environment to its original state. Should you have any questions or require further clarification, please contact our support desk ahead of the maintenance window. E-mail [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Thank you for your understanding and cooperation. Kind regards, **Network Platforms**.</p> ]]> Sun, 15 Feb 2026 06:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmkma2nel0003kc9dvrtgrdqc https://status.networkplatforms.co.za/maintenance/cmkma2nel0003kc9dvrtgrdqc DB1-CT1 NLD Scheduled Maintenance 2026-02-14 Planned Maintenance NTP1A Type: Maintenance Duration: 10 hours Affected Components: CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A Feb 14, 05:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance: Maintenance Date and Time: Maintenance Start Time : 2026-02-14 07:00 Maintenance End Time : 2026-02-12 17:00 Maintenance Description: A third party will perform maintenance on the supplier's infrastructure. The third-party provider will be conducting urgent maintenance for cutting over the 600m newly floated 72-core cable on the portion between Klip and IS Parklands. Impact Description: No impact is expected on client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Feb 14, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 14, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Feb <var data-var='date'> 14</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance: Maintenance Date and Time: Maintenance Start Time : 2026-02-14 07:00 Maintenance End Time : 2026-02-12 17:00 Maintenance Description: A third party will perform maintenance on the supplier's infrastructure. The third-party provider will be conducting urgent maintenance for cutting over the 600m newly floated 72-core cable on the portion between Klip and IS Parklands. Impact Description: No impact is expected on client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> <p><small>Feb <var data-var='date'> 14</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 14</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 14 Feb 2026 05:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cml95rgk905uoqp7i936vxmpl https://status.networkplatforms.co.za/maintenance/cml95rgk905uoqp7i936vxmpl DB1-JB1 NLD Scheduled Maintenance 2026-02-11 Planned Maintenance NLD 1 Type: Maintenance Duration: 7 hours Affected Components: DB1 - JB1 - NLD 1 (N3 path) and NTP 1 Feb 11, 20:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance: Maintenance Date and Time: Maintenance Start Time : 2026-02-11 22:00 Maintenance End Time : 2026-02-12 05:00 Maintenance Description: The supplier will do permanent repair on the damaged optical fibre infrastructure between Ladysmith and Estcourt. Services will be down for a maximum duration of 5 hours; other services will experience an intermittent 50ms switching hit Impact Description: No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Feb 11, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 12, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 7 hours

Affected Components:

<p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance: Maintenance Date and Time: Maintenance Start Time : 2026-02-11 22:00 Maintenance End Time : 2026-02-12 05:00 Maintenance Description: The supplier will do permanent repair on the damaged optical fibre infrastructure between Ladysmith and Estcourt. Services will be down for a maximum duration of 5 hours; other services will experience an intermittent 50ms switching hit Impact Description: No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 11 Feb 2026 20:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cml1scv3s01xtkdfm7kf0m7p1 https://status.networkplatforms.co.za/maintenance/cml1scv3s01xtkdfm7kf0m7p1 Voice - Maintenance - 2026-02-10 - Provider Edge Routers - Software Upgrade Type: Maintenance Duration: 4 hours Affected Components: CT1 - Cloud PBX - Asterisks, , JB1 - Cloud PBX - Asterisks, JB1 - VoIPpanel.io, Upstream VOIP POILS/Trunks, Voice and PBX → Feb 10, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 11, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 10, 20:00:00 GMT+0 - Identified - Good day, **Schedule:** 2026-02-10 22:00 - 2026-02-11 02:00 Overview : Voice engineers will be performing upgrades on the primary set of Provider Edge Routers. Impact : Intermittent drops of the VOIP Service can be expected, but all care will be taken to filter traffic 15 minutes prior to starting maintenance on a router to automatically re-route traffic to alternative paths. Risk : Medium Expected Downtime : 1-2 minutes. **Services Affected:** Voice - MTN Voice - Switch Telecom Voice - Telkom Voice - Telkom Mobile Voice - Vodacom Voice Services Voice - Dedicated Cloud PBX Services Voice - International Upstream VOIP POILS Regards Network Platforms Type: Maintenance

Duration: 4 hours

Affected Components: , , , ,

<p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, **Schedule:** 2026-02-10 22:00 - 2026-02-11 02:00 Overview : Voice engineers will be performing upgrades on the primary set of Provider Edge Routers. Impact : Intermittent drops of the VOIP Service can be expected, but all care will be taken to filter traffic 15 minutes prior to starting maintenance on a router to automatically re-route traffic to alternative paths. Risk : Medium Expected Downtime : 1-2 minutes. **Services Affected:** Voice - MTN Voice - Switch Telecom Voice - Telkom Voice - Telkom Mobile Voice - Vodacom Voice Services Voice - Dedicated Cloud PBX Services Voice - International Upstream VOIP POILS Regards Network Platforms.</p> ]]> Tue, 10 Feb 2026 20:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmkw8c88j072vpviestgjjari https://status.networkplatforms.co.za/maintenance/cmkw8c88j072vpviestgjjari Planned Maintenance: Johannesburg Virtual Hosting Environment 8-9 Feb 25 Type: Maintenance Duration: 14 hours Affected Components: CT1 - Cloud PBX - Asterisks, , cPanel Web Servers, , JB1 - vSAN, vCloud Director Portal, JB1 - VM Nodes, JB1 - iSCSI SAN, JB1 - Cloud PBX - Asterisks, JB1 - VoIPpanel.io, Upstream VOIP POILS/Trunks, Web Hosting → Voice and PBX → Feb 8, 13:00:00 GMT+0 - Identified - ## Planned Maintenance Notice **Johannesburg Virtual Hosting Environment** ### Maintenance Window **Dates:** 6 – 9 February 2025 **Schedule:** * **Friday, 6 February 2025:** 22:00 – 05:00 (7 February) * **Saturday, 7 February 2025:** 22:00 – 05:00 (8 February) * **Sunday, 8 February 2025:** 15:00 – 05:00 (9 February) ### Description Network Platforms will be performing planned maintenance to relocate the Virtual Nodes and Storage Infrastructure from Teraco JB1 Datacentre to the Digital Parks Africa Samrand Datacentre. ### Expected Impact * No service downtime is anticipated for client virtual machines or hosted services. * Virtual machines will be live-migrated to active nodes while individual nodes are being relocated. * Backup schedules may be temporarily disrupted during the maintenance windows. ### Affected Services * Proxmox Virtual Environment * cPanel Hosting Environment (including hosted email services) * VoIP servers and PBXs * Backup services ### Fallback Plan In the event of unforeseen issues, all affected systems will be reverted to their current operational location to ensure service continuity. ### Additional Information Network Platforms engineers will closely monitor all systems throughout the maintenance period to ensure stability and performance. Should any unexpected impact occur, clients will be notified accordingly. If you have any questions or concerns, please contact our support team. Feb 8, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 9, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 14 hours

Affected Components: , , , , , , , , , ,

<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - ## Planned Maintenance Notice **Johannesburg Virtual Hosting Environment** ### Maintenance Window **Dates:** 6 – 9 February 2025 **Schedule:** * **Friday, 6 February 2025:** 22:00 – 05:00 (7 February) * **Saturday, 7 February 2025:** 22:00 – 05:00 (8 February) * **Sunday, 8 February 2025:** 15:00 – 05:00 (9 February) ### Description Network Platforms will be performing planned maintenance to relocate the Virtual Nodes and Storage Infrastructure from Teraco JB1 Datacentre to the Digital Parks Africa Samrand Datacentre. ### Expected Impact * No service downtime is anticipated for client virtual machines or hosted services. * Virtual machines will be live-migrated to active nodes while individual nodes are being relocated. * Backup schedules may be temporarily disrupted during the maintenance windows. ### Affected Services * Proxmox Virtual Environment * cPanel Hosting Environment (including hosted email services) * VoIP servers and PBXs * Backup services ### Fallback Plan In the event of unforeseen issues, all affected systems will be reverted to their current operational location to ensure service continuity. ### Additional Information Network Platforms engineers will closely monitor all systems throughout the maintenance period to ensure stability and performance. Should any unexpected impact occur, clients will be notified accordingly. If you have any questions or concerns, please contact our support team..</p> <p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 8 Feb 2026 13:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmk6o7dtv0di89wwu89q3mw09 https://status.networkplatforms.co.za/maintenance/cmk6o7dtv0di89wwu89q3mw09 DB1-JB1 NLD Scheduled Maintenance 2026-02-08 Planned Maintenance NLD 1 Type: Maintenance Duration: 10 hours Affected Components: DB1 - JB1 - NLD 1 (N3 path) and NTP 1 Feb 8, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 8, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 8, 06:00:00 GMT+0 - Identified - Good day, Please be advised of the following scheduled maintenance: Maintenance Date and Time Maintenance Start Time : 2026-02-08 08:00 Maintenance End Time : 2026-02-08 18:00 Maintenance Description Supplier maintenance team will be doing maintenance between Cato Ridge and Pietermaritzburg. They urgently need to cut services on to new installed G655D on NLD 1 section 6 to resolve the low levels issues on the DVA and Huawei. Impact Description No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Good day, Please be advised of the following scheduled maintenance: Maintenance Date and Time Maintenance Start Time : 2026-02-08 08:00 Maintenance End Time : 2026-02-08 18:00 Maintenance Description Supplier maintenance team will be doing maintenance between Cato Ridge and Pietermaritzburg. They urgently need to cut services on to new installed G655D on NLD 1 section 6 to resolve the low levels issues on the DVA and Huawei. Impact Description No impact is expected to client services, as traffic will fail over to the redundant paths. Should you have any queries, please log a ticket with our support desk by emailing [support@networkplatforms.co.za](mailto:support@networkplatforms.co.za) Regards Network Platforms.</p> ]]> Sun, 8 Feb 2026 06:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cml1slwow04heq94ko22pf8ao https://status.networkplatforms.co.za/maintenance/cml1slwow04heq94ko22pf8ao Planned Maintenance : Johannesburg Virtual Hosting Environment 7-8 Feb 25 Type: Maintenance Duration: 7 hours Affected Components: CT1 - Cloud PBX - Asterisks, , cPanel Web Servers, , JB1 - vSAN, vCloud Director Portal, JB1 - VM Nodes, JB1 - iSCSI SAN, JB1 - Cloud PBX - Asterisks, JB1 - VoIPpanel.io, Upstream VOIP POILS/Trunks, Web Hosting → Voice and PBX → Feb 7, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 8, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 7, 20:00:00 GMT+0 - Identified - ## Planned Maintenance Notice **Johannesburg Virtual Hosting Environment** ### Maintenance Window **Dates:** 6 – 9 February 2025 **Schedule:** * **Friday, 6 February 2025:** 22:00 – 05:00 (7 February) * **Saturday, 7 February 2025:** 22:00 – 05:00 (8 February) * **Sunday, 8 February 2025:** 15:00 – 05:00 (9 February) ### Description Network Platforms will be performing planned maintenance to relocate the Virtual Nodes and Storage Infrastructure from Teraco JB1 Datacentre to the Digital Parks Africa Samrand Datacentre. ### Expected Impact * No service downtime is anticipated for client virtual machines or hosted services. * Virtual machines will be live-migrated to active nodes while individual nodes are being relocated. * Backup schedules may be temporarily disrupted during the maintenance windows. ### Affected Services * Proxmox Virtual Environment * cPanel Hosting Environment (including hosted email services) * VoIP servers and PBXs * Backup services ### Fallback Plan In the event of unforeseen issues, all affected systems will be reverted to their current operational location to ensure service continuity. ### Additional Information Network Platforms engineers will closely monitor all systems throughout the maintenance period to ensure stability and performance. Should any unexpected impact occur, clients will be notified accordingly. If you have any questions or concerns, please contact our support team. Type: Maintenance

Duration: 7 hours

Affected Components: , , , , , , , , , ,

<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - ## Planned Maintenance Notice **Johannesburg Virtual Hosting Environment** ### Maintenance Window **Dates:** 6 – 9 February 2025 **Schedule:** * **Friday, 6 February 2025:** 22:00 – 05:00 (7 February) * **Saturday, 7 February 2025:** 22:00 – 05:00 (8 February) * **Sunday, 8 February 2025:** 15:00 – 05:00 (9 February) ### Description Network Platforms will be performing planned maintenance to relocate the Virtual Nodes and Storage Infrastructure from Teraco JB1 Datacentre to the Digital Parks Africa Samrand Datacentre. ### Expected Impact * No service downtime is anticipated for client virtual machines or hosted services. * Virtual machines will be live-migrated to active nodes while individual nodes are being relocated. * Backup schedules may be temporarily disrupted during the maintenance windows. ### Affected Services * Proxmox Virtual Environment * cPanel Hosting Environment (including hosted email services) * VoIP servers and PBXs * Backup services ### Fallback Plan In the event of unforeseen issues, all affected systems will be reverted to their current operational location to ensure service continuity. ### Additional Information Network Platforms engineers will closely monitor all systems throughout the maintenance period to ensure stability and performance. Should any unexpected impact occur, clients will be notified accordingly. If you have any questions or concerns, please contact our support team..</p> ]]> Sat, 7 Feb 2026 20:00:00 +0000 https://status.networkplatforms.co.za/maintenance/cmk6o3g8r0dgx9wwu77s46oxi https://status.networkplatforms.co.za/maintenance/cmk6o3g8r0dgx9wwu77s46oxi