Network Platforms - Voice - Maintenance - 2025-10-06 - Voice and Data Management Platform System - Authentication / Accounting Services – Maintenance details

Experiencing partially degraded performance

Voice - Maintenance - 2025-10-06 - Voice and Data Management Platform System - Authentication / Accounting Services

Completed
Scheduled for October 06, 2025 at 9:00 PM – October 07, 2025 at 2:00 AM

Affects

Voice and PBX

Under maintenance from 9:00 PM to 2:00 AM

CT1 - Cloud PBX - Asterisks

Under maintenance from 9:00 PM to 2:00 AM

JB1 - Cloud PBX - Asterisks

Under maintenance from 9:00 PM to 2:00 AM

JB1 - VoIPpanel.io

Under maintenance from 9:00 PM to 2:00 AM

Upstream VOIP POILS/Trunks

Under maintenance from 9:00 PM to 2:00 AM

Updates
  • Completed
    October 07, 2025 at 2:00 AM
    Completed
    October 07, 2025 at 2:00 AM
    Maintenance is now in progress
  • In progress
    October 06, 2025 at 9:00 PM
    In progress
    October 06, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    October 06, 2025 at 9:00 PM
    Planned
    October 06, 2025 at 9:00 PM

    Schedule: 2025-10-06 23:00:00 — 2025-10-07 04:00:00

    Overview: Software Vendor and VoIP engineers will be performing general maintenance on the Voice and Data Management Authentication / Accounting Services.


    Impact: Services may be unavailable at certain times during the scheduled maintenance. Every effort will be made to minimize downtime as much as possible.


    Risk: Medium


    Expected Downtime: 10 -30 minutes (intermittent)

    Services Affected:

    Voice - MTN

    Voice - Switch Telecom

    Voice - Telkom

    Voice - Telkom Mobile

    Voice - Vodacom

    Voice Services

    Voice - Dedicated Cloud PBX Services

    Voice - International

    Upstream VOIP POILS