Network Platforms - Status Page

Good day,

Please be advised of the following scheduled maintenance:

Maintenance Date and Time:

Maintenance Start Time : 2026-02-11 22:00

Maintenance End Time : 2026-02-12 05:00

Maintenance Description:

The supplier will do permanent repair on the damaged optical fibre infrastructure between Ladysmith and Estcourt.

Services will be down for a maximum duration of 5 hours; other services will experience an intermittent 50ms switching hit

Impact Description:

No impact is expected to client services, as traffic will fail over to the redundant paths.

Should you have any queries, please log a ticket with our support desk by emailing support@networkplatforms.co.za

Regards

Network Platforms

Good day,

Please be advised of the following scheduled maintenance:

Maintenance Date and Time:

Maintenance Start Time : 2026-02-14 07:00

Maintenance End Time : 2026-02-12 17:00

Maintenance Description:

A third party will perform maintenance on the supplier's infrastructure.

The third-party provider will be conducting urgent maintenance for cutting over the 600m newly floated 72-core cable on the portion between Klip and IS Parklands.

Impact Description:

No impact is expected on client services, as traffic will fail over to the redundant paths.

Should you have any queries, please log a ticket with our support desk by emailing support@networkplatforms.co.za

Regards

Network Platforms

Dear Valued Customer,

Please be advised of a scheduled electrical maintenance activity at Teraco JB1, affecting cabinet DC3_I07, as detailed below.

Maintenance Details
Date: 15 January 2026
Time: 08:00 – 17:00

Scope of Work
Teraco technicians will be replacing the B Feed PDU within the rack. The current PDU’s network management card is faulty and is generating inaccurate power readings, resulting in repeated false alarms and logged events.

Expected Impact

• All single-corded devices connected to the B Feed will experience a loss of power during the maintenance window.

• Dual-corded devices will not be impacted, provided they are correctly connected to both A and B feeds.

Fallback / Rollback Plan
Should any unforeseen issues arise during the maintenance, the existing B Feed PDU will be reinstalled to restore the environment to its original state.

Should you have any questions or require further clarification, please contact our support desk ahead of the maintenance window. E-mail support@networkplatforms.co.za

Thank you for your understanding and cooperation.

Kind regards,
Network Platforms