Network Platforms - Status Page

Experiencing partially degraded performance

High latency on Joburg to Cape Town and Durban to Cape Town
  • Investigating
    Investigating

    Good Evening,

    We are currently experiencing higher-than-normal latency between Johannesburg and Cape Town,

    as well as between Durban and Cape Town.

    Our team is investigating the latency increase in collaboration with our providers.

    Regards,
    Network Platforms

DB1-JB1 NLD Scheduled Maintenance 2026-05-18 Planned Maintenance NLD 1
Scheduled for May 18, 2026 at 9:00 PM – May 19, 2026 at 2:00 AMabout 5 hours
  • Planned
    May 18, 2026 at 9:00 PM
    Planned
    May 18, 2026 at 9:00 PM

    Good day,

    Please be advised of the following scheduled maintenance:

    Maintenance Date and Time:

    Maintenance Start Time : 2026-05-18 23:00

    Maintenance End Time : 2026-05-19 04:00

    Maintenance Description:

    The supplier needs to replace the faulty EDFA (Erbium-Doped Fiber Amplifier) on the ADVA shelf at Warden.

    The instability of the NLD1 link is suspected to be caused by this faulty EDFA.

    Impact Description:

    No impact is expected to client services, as traffic will fail over to the redundant paths.

    Should you have any queries, please log a ticket with our support desk by emailing support@networkplatforms.co.za

    Regards

    Network Platforms

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