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High Latency to Asia and Australia 18 May 2026
  • Investigating
    Investigating

    Good day,

    We are experiencing high latency to some destinations in Asia and Australia.

    This issue has been escalated to the cable provider for further investigation.

    Current Observations:

    Johannesburg to Asia: Latency has increased to 175ms (normal baseline: ~116ms)

    Cape Town to Asia: Latency has risen to 194ms (normal baseline: ~135ms)


    We will share any significant updates as soon as they become available.

    Kind regards,

    Network Platforms

DB1-CT1 NLD Scheduled Maintenance 2026-05-24 Planned Maintenance NTP1A
Scheduled for May 24, 2026 at 4:00 AM – 2:00 PMabout 10 hours
  • Planned
    May 24, 2026 at 4:00 AM
    Planned
    May 24, 2026 at 4:00 AM

    Good day,

    Please be advised of the following scheduled maintenance:

    Maintenance Date and Time:

    Maintenance Start Time : 2026-05-24 06:00

    Maintenance End Time : 2026-05-24 16:00

    Maintenance Description:

    The supplier will be permanently repairing damaged cabling between HH04<>MH14 and MH37<>MH38 on the KLIP and PARYS segment.

    Impact Description:

    No impact is expected on client services, as traffic will fail over to the redundant paths.

    Should you have any queries, please log a ticket with our support desk by emailing support@networkplatforms.co.za

    Regards

    Network Platforms

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