Network Platforms - Notice history

Notice history

Feb 2026

Scheduled Electrical Maintenance Notification – Teraco JB1 DC3_I07 15/02/26
Scheduled for February 15, 2026 at 6:00 AM – 3:00 PM about 9 hours
  • Planned
    February 15, 2026 at 6:00 AM
    Planned
    February 15, 2026 at 6:00 AM

    Dear Valued Customer,

    Please be advised of a scheduled electrical maintenance activity at Teraco JB1, affecting cabinet DC3_I07, as detailed below.

    Maintenance Details
    Date: 15 January 2026
    Time: 08:00 – 17:00

    Scope of Work
    Teraco technicians will be replacing the B Feed PDU within the rack. The current PDU’s network management card is faulty and is generating inaccurate power readings, resulting in repeated false alarms and logged events.

    Expected Impact

    • All single-corded devices connected to the B Feed will experience a loss of power during the maintenance window.

    • Dual-corded devices will not be impacted, provided they are correctly connected to both A and B feeds.

    Fallback / Rollback Plan
    Should any unforeseen issues arise during the maintenance, the existing B Feed PDU will be reinstalled to restore the environment to its original state.

    Should you have any questions or require further clarification, please contact our support desk ahead of the maintenance window. E-mail support@networkplatforms.co.za

    Thank you for your understanding and cooperation.

    Kind regards,
    Network Platforms

DB1-CT1 NLD Scheduled Maintenance 2026-02-14 Planned Maintenance NTP1A
Scheduled for February 14, 2026 at 5:00 AM – 3:00 PM about 10 hours
  • Planned
    February 14, 2026 at 5:00 AM
    Planned
    February 14, 2026 at 5:00 AM

    Good day,

    Please be advised of the following scheduled maintenance:

    Maintenance Date and Time:

    Maintenance Start Time : 2026-02-14 07:00

    Maintenance End Time : 2026-02-12 17:00

    Maintenance Description:

    A third party will perform maintenance on the supplier's infrastructure.

    The third-party provider will be conducting urgent maintenance for cutting over the 600m newly floated 72-core cable on the portion between Klip and IS Parklands.

    Impact Description:

    No impact is expected on client services, as traffic will fail over to the redundant paths.

    Should you have any queries, please log a ticket with our support desk by emailing support@networkplatforms.co.za

    Regards

    Network Platforms

DB1-JB1 NLD Scheduled Maintenance 2026-02-11 Planned Maintenance NLD 1
Scheduled for February 11, 2026 at 8:00 PM – February 12, 2026 at 3:00 AM about 7 hours
  • Planned
    February 11, 2026 at 8:00 PM
    Planned
    February 11, 2026 at 8:00 PM

    Good day,

    Please be advised of the following scheduled maintenance:

    Maintenance Date and Time:

    Maintenance Start Time : 2026-02-11 22:00

    Maintenance End Time : 2026-02-12 05:00

    Maintenance Description:

    The supplier will do permanent repair on the damaged optical fibre infrastructure between Ladysmith and Estcourt.

    Services will be down for a maximum duration of 5 hours; other services will experience an intermittent 50ms switching hit

    Impact Description:

    No impact is expected to client services, as traffic will fail over to the redundant paths.

    Should you have any queries, please log a ticket with our support desk by emailing support@networkplatforms.co.za

    Regards

    Network Platforms

Jan 2026

DB1-JB1 NLD Scheduled Maintenance 2026-01-29 Planned Maintenance NLD 1
  • Completed
    January 29, 2026 at 10:00 AM
    Completed
    January 29, 2026 at 10:00 AM
    Maintenance has completed successfully
  • In progress
    January 29, 2026 at 6:00 AM
    In progress
    January 29, 2026 at 6:00 AM
    Maintenance is now in progress
  • Planned
    January 29, 2026 at 6:00 AM
    Planned
    January 29, 2026 at 6:00 AM

    Good evening

    Please be advised of the following scheduled maintenance:

    Maintenance Date and Time

    Maintenance Start Time : 2026-01-29 08:00

    Maintenance End Time : 2026-01-29 12:00

    Maintenance Description

    The Supplier technicians need to needs to replace faulty equipment. Faulty components detected on the supplier NLD OTN equipment. NLD OTN equipment is faulty and sending low light, causing degraded service for NLD1. Replacement is required to restore normal operation and ensure service reliability

    Impact Description

    No impact is expected to client services, as traffic will fail over to the redundant paths.

    Should you have any queries, please log a ticket with our support desk by emailing support@networkplatforms.co.za

    Regards

    Network Platforms

DB1-CT1 NLD Scheduled Maintenance 28/01/26 Planned Maintenance NLD 5
  • Completed
    January 28, 2026 at 4:00 PM
    Completed
    January 28, 2026 at 4:00 PM
    Maintenance has completed successfully
  • In progress
    January 28, 2026 at 3:00 AM
    In progress
    January 28, 2026 at 3:00 AM
    Maintenance is now in progress
  • Planned
    January 28, 2026 at 3:00 AM
    Planned
    January 28, 2026 at 3:00 AM

    Good day,

    Please be advised of the following scheduled maintenance:

    Maintenance Date and Time
    Maintenance Start Time: 2026-01-28 05:00
    Maintenance End Time: 2026-01-28 18:00

    Maintenance Description
    The supplier’s maintenance team will be performing a cutover on the NLD5 section between George and Knysna and relocating the cables away from an active construction site. This route has been damaged twice, and the current temporary joints are above ground and exposed to vandalism.

    Impact Description
    No impact to client services is expected, as traffic will fail over to redundant paths.

    Should you have any queries, please log a ticket with our support desk by emailing support@networkplatforms.co.za.

    Regards,
    Network Platforms

Dec 2025

LD8 (London) - Cogent (AS174) - 10 December 2025 Planned Network Maintenance
  • Completed
    December 10, 2025 at 7:00 AM
    Completed
    December 10, 2025 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    December 10, 2025 at 1:00 AM
    In progress
    December 10, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    December 10, 2025 at 1:00 AM
    Planned
    December 10, 2025 at 1:00 AM

    Dear Customers,

    Please be advised of the following scheduled maintenance :

    Start time: 10-DECEMBER-2025 03:00
    End time: 10-DECEMBER-2025 09:00
    Expected Outage/Downtime: Up to 150 minutes

    Location: London

    Maintenance Description:

    LD8 (London) - Cogent (AS174) will be impacted. The purpose of this work is to apply and activate software module upgrades on code running on the edge routers per the manufacturer's recommendations.

    During this maintenance window, you may experience up to two interruptions on the LD8 (London) - Cogent (AS174) service while the provider completes the maintenance activities. However, due to the complexity of the work, your downtime may be longer. Customers may also see some re-convergence during the maintenance window. Throughout the window, users might occasionally notice a slight increase in latency.

    Our network operations engineers closely monitor the work and will do everything possible to minimize any inconvenience to you. If you have any problems with your service after this time, or if you have any questions regarding the maintenance at any point, please contact Customer Support at support@networkplatforms.co.za and refer to this Maintenance Ticket: 190874.

Dec 2025 to Feb 2026

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