Network Platforms - Voice - Edge Router updates - 27 July 2025 22:00 – Maintenance details

All systems operational

Voice - Edge Router updates - 27 July 2025 22:00

Planned
Scheduled for July 27, 2025 at 8:00 PM – July 28, 2025 at 12:00 AM

Affects

Voice and PBX

Under maintenance from 8:00 PM to 12:00 AM

Upstream VOIP POILS/Trunks

Under maintenance from 8:00 PM to 12:00 AM

Updates
  • Planned
    July 27, 2025 at 8:00 PM
    Planned
    July 27, 2025 at 8:00 PM

    Schedule: 2025-07-27 22H00 until 2025-07-28 02H00

    Engineers will be performing edge router updates.

    Impact : Intermittent connectivity drops can be expected, but all care will be taken to filter traffic 15 minutes prior to starting maintenance on a router to automatically re-route traffic to alternative paths.


    Risk : Medium

    Expected Downtime : 5-10 minutes for some services


    Services Affected:

    Voice - MTN

    Voice - Switch Telecom

    Voice - Telkom

    Voice - Telkom Mobile

    Voice - Vodacom

    Voice Services

    Voice - Dedicated Cloud PBX Services

    Voice - Internal

    Voice - International

    Web Portals and APIs