Network Platforms - Status Page

Experiencing partially degraded performance

High Latency to Asia and Australia
  • Investigating
    Investigating

    Good day,

    We're experiencing high latency to some destinations in Asia and Australia.

    This issue has been escalated to the cable provider for further investigation.

    Current Observations:

    Johannesburg to Asia: Latency has increased to 175ms (normal baseline: ~116ms)

    Cape Town to Asia: Latency has risen to 195ms (normal baseline: ~135ms)


    We will share any significant updates as soon as they become available.

    Kind regards,

    Network Platforms

JB1 - DB1 NLD Scheduled Maintenance 20/01/2026
Scheduled for January 20, 2026 at 8:00 PM – January 21, 2026 at 3:00 AM about 7 hours
  • Planned
    January 20, 2026 at 8:00 PM
    Planned
    January 20, 2026 at 8:00 PM

    Good day

    Please be advised of the following scheduled maintenance :

    Maintenance Date and Time

    Maintenance Start Time : 2026-01-20 22:00:00

    Maintenance End Time : 2026-01-21 05:00:00

    Maintenance Description

    The supplier will be conducting permanent repairs on the fibre between Ladysmith and Estcourt.

    Impact Description

    No impact is expected on client services, as traffic will fail over to the redundant paths.

    Should you have any queries, please log a ticket with our support desk by emailing support@networkplatforms.co.za

    Regards

    Network Platforms

Recent notices

Show notice history