Voice - Maintenance - 2025-10-21 - Provider Edge Routers - Software Upgrade Scheduled for October 21, 2025 at 8:00 PM – October 22, 2025 at 12:00 AM about 4 hours
Planned
October 21, 2025 at 8:00 PMPlanned
October 21, 2025 at 8:00 PMSchedule: 2025-10-21 22:00:00 - 2025-10-22 02:00:00
Overview : Voice engineers will be performing upgrades on the secondary set of Provider Edge Routers.
Impact : Intermittent drops of the VOIP Service can be expected, but all care will be taken to filter traffic 15 minutes prior to starting maintenance on a router to automatically re-route traffic to alternative paths
Risk : Medium
Expected Downtime : 1-2 minutes.
Services Affected:
Voice - MTN
Voice - Switch Telecom
Voice - Telkom
Voice - Telkom Mobile
Voice - Vodacom
Voice Services
Voice - Dedicated Cloud PBX Services
Voice - International
Upstream VOIP POILS