Network Platforms - Status Page

Recent notices

July 17, 2024

July 16, 2024

NLD JB1-DB1 Openserve East
  • Resolved
    Resolved

    Good day,

    RFO:
    The Openserve NLD JB1-DB1 link is back online.

    If you are experiencing any issues please log a ticket via support@networkplatforms.co.za

    Kind regards,
    Network Platforms

  • Investigating
    Investigating

    Good day,

    Description : Our Openserve East NLD path between JB1 and DB1 is down.

    This issue has been escalated to the provider for further investigation.

    Please note, clients with a protected service should be unaffected by this incident.

    If you are on a protected service and experiencing any issues, please log a ticket via support@networkplatforms.co.za

    Kind regards,

    Network Platforms

  • Resolved
    Resolved

    Good day,

    RFO:
    The NLD JB1-DB1 Openserve link is back online.

    If you are experiencing any issues please log a ticket via support@networkplatforms.co.za

    Kind regards,
    Network Platforms

  • Identified
    Identified

    Good day,

    Update :

    OpenServe are still investigating the cause of the outage.


    Please note clients with protected services should be unaffected by this incident.

    If you are experiencing any issues please log a ticket via support@networkplatforms.co.za


    Kind regards,

    Network Platforms

  • Investigating
    Investigating

    NLD JB1-DB1 Openserve East is down.
    The issue was escalated.
    We'll update you asap.

July 15, 2024

July 14, 2024

July 13, 2024

DFA DB1-JB1 NLD
  • Resolved
    Resolved

    Good day,

    Update :

    The performance degradation issue on the DFA path between JB1 and DB1 has been resolved.

    DFA Technicians found the problem to be on their network segment between KCTER-5171-03 and GCTER-8700-01. The nature of the problem hasn't been shared.

    If you are experiencing any issues, please log a ticket via support@networkplatforms.co.za


    Kind regards,

    Network Platforms

  • Investigating
    Investigating

    Good day,

    Start: 13 July 15H25

    We are experiencing loss issues on the link.

    If you are experiencing any issues please log a ticket via support@networkplatforms.co.za

    Kind regards,

    Network Platforms

July 12, 2024

July 11, 2024

July 10, 2024

July 09, 2024

July 08, 2024

July 07, 2024

July 06, 2024

July 05, 2024

July 04, 2024

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