Network Platforms - Packet loss on JB1-DB1 DFA NLD – Incident details

All systems operational

Packet loss on JB1-DB1 DFA NLD

Resolved
Operational
Started 7 days agoLasted 6 days

Affected

National Long Distance

Degraded performance from 6:25 AM to 2:31 PM

DB1 - JB1 - DFA

Degraded performance from 6:25 AM to 2:31 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Good day,

    We're currently experiencing packet loss on the DFA NLD connection between JB1 and DB1.

    This issue has been escalated to the provider for further investigation.

    Please note, clients with a protected service should be unaffected by this incident.

    If you're on a protected service and still encountering issues, please log a ticket at support@networkplatforms.co.za.

    Kind regards,

    Network Platforms