Network Platforms - Maintenance - 2024-10-24 - Voice Firewall HA Set Software Upgrade – Maintenance details

Experiencing partially degraded performance

Maintenance - 2024-10-24 - Voice Firewall HA Set Software Upgrade

Completed
Scheduled for October 24, 2024 at 9:00 PM – October 25, 2024 at 2:00 AM

Affects

Voice and PBX

Under maintenance from 9:00 PM to 2:00 AM

Upstream VOIP POILS/Trunks

Under maintenance from 9:00 PM to 2:00 AM

Updates
  • Completed
    October 25, 2024 at 2:00 AM
    Completed
    October 25, 2024 at 2:00 AM
    Maintenance has completed successfully
  • In progress
    October 24, 2024 at 9:00 PM
    In progress
    October 24, 2024 at 9:00 PM
    Maintenance is now in progress
  • Planned
    October 24, 2024 at 9:00 PM
    Planned
    October 24, 2024 at 9:00 PM

    Schedule: 2024-10-24 23:00:00 - 2024-10-25 04:00:00 Overview: Backspace engineers will be performing software upgrades on the HA set of firewalls.

    Impact: Upstream VOIP POILS/Trunks


    Risk : High
    Expected Downtime : 5 - 10 minutes

    Services Affected:

    Voice - MTN

    Voice - Switch Telecom

    Voice - Telkom

    Voice - Telkom Mobile

    Voice - Vodacom

    Voice Services

    Voice - Dedicated Cloud PBX Services

    Voice - Internal

    Voice - International