JB1-CT1 Openserve Increased Latency - Incident details - Network Platforms | Status Page

JB1-CT1 Openserve Increased Latency

Resolved

Degraded performance

Started 11 months agoLasted about 2 hours

Affected

National Long Distance

CT1 - JB1 - TFR (Iron Ore path)

Updates

Resolved
October 18, 2024 at 7:39 AM
Resolved
October 18, 2024 at 7:39 AM
Good day
The latency on our JB1-CT1 NLD is back to normal. Openserve report that they had a dual path failure on the network and the circuit had been re-routed over a longer physical path.
The failures have since been repaired.
Regards
Network Platforms
Investigating
October 18, 2024 at 5:43 AM
Investigating
October 18, 2024 at 5:43 AM
Good day,

Incident Date : 18-10-2024
Incident Time : 06:00

Description :
The NLD JB1-CT1 Openserve link

This issue has been logged with the provider.

Please note clients with protected services should be unaffected by this incident.

If you are experiencing any issues please log a ticket via support@networkplatforms.co.za

Kind regards,
Network Platforms