Network Platforms - Voice - Firewall HA set Troubleshooting - 21 May 2025 23:00 – Maintenance details

Voice - Firewall HA set Troubleshooting - 21 May 2025 23:00

Completed
Scheduled for May 21, 2025 at 9:00 PM – 11:00 PM

Affects

Voice and PBX

Under maintenance from 9:00 PM to 11:00 PM

CT1 - Cloud PBX - Asterisks

Under maintenance from 9:00 PM to 11:00 PM

JB1 - Cloud PBX - Asterisks

Under maintenance from 9:00 PM to 11:00 PM

JB1 - VoIPpanel.io

Under maintenance from 9:00 PM to 11:00 PM

Upstream VOIP POILS/Trunks

Under maintenance from 9:00 PM to 11:00 PM

Updates
  • Completed
    May 21, 2025 at 11:00 PM
    Completed
    May 21, 2025 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    May 21, 2025 at 9:00 PM
    In progress
    May 21, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    May 21, 2025 at 9:00 PM
    Planned
    May 21, 2025 at 9:00 PM

    Schedule: 2025-05-21 23:00:00 - 2025-05-22 01:00:00

    Overview : Engineers will be troubleshooting with Firewall vendor on the HA set of firewalls.

    Impact : All services traversing the firewalls will be affected.

    Risk : High


    Expected Downtime : 2 - 5 minutes


    Services Affected:

    Voice - MTN

    Voice - Switch Telecom

    Voice - Telkom

    Voice - Telkom Mobile

    Voice - Vodacom

    Voice Services

    Voice - Dedicated Cloud PBX Services

    Voice - Internal

    Voice - International

    Web Portals and APIs