Network Platforms - Email delivery issues – Incident details

All systems operational

Email delivery issues

Resolved
Major outage
Started 4 days agoLasted about 8 hours

Affected

General

Major outage from 10:54 AM to 6:48 PM

General Notifications

Major outage from 10:54 AM to 6:48 PM

Updates
  • Resolved
    Resolved

    Good day

    Mimecast confirms that email processing issues have successfully been resolved. All services are functioning normally. We appreciate your patience while Mimecast were troubleshooting the issue.

    Regards

    Network Platforms

  • Investigating
    Investigating

    Good day,

    Please kindly note that Mimecast is currently experiencing email delivery issues. As a result, emails sent to NP including support requests may experience delays.

    For any urgent matters, please don’t hesitate to contact us directly on 010 007 1300.

    Regards

    Network Platforms