Network Platforms - Voice - Voice and Data Management Authentication/Accounting Services - 29 September 2025 23:00 – Maintenance details

Experiencing partially degraded performance

Voice - Voice and Data Management Authentication/Accounting Services - 29 September 2025 23:00

Completed
Scheduled for September 29, 2025 at 9:00 PM – September 30, 2025 at 2:00 AM

Affects

Voice and PBX

Under maintenance from 9:00 PM to 2:00 AM

CT1 - Cloud PBX - Asterisks

Under maintenance from 9:00 PM to 2:00 AM

JB1 - Cloud PBX - Asterisks

Under maintenance from 9:00 PM to 2:00 AM

JB1 - VoIPpanel.io

Under maintenance from 9:00 PM to 2:00 AM

Upstream VOIP POILS/Trunks

Under maintenance from 9:00 PM to 2:00 AM

Updates
  • Completed
    September 30, 2025 at 2:00 AM
    Completed
    September 30, 2025 at 2:00 AM
    Maintenance has completed successfully
  • In progress
    September 29, 2025 at 9:00 PM
    In progress
    September 29, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    September 29, 2025 at 9:00 PM
    Planned
    September 29, 2025 at 9:00 PM

    Schedule: 2025-09-29 23:00:00 - 2025-09-30 04:00:00

    Overview: Software Vendor and Provider engineers will perform general maintenance on the Voice and Data Management Authentication/Accounting Services.

    Impact: Services will be unavailable during certain parts of the maintenance. All care will be taken to reduce downtime as much as possible.


    Risk : Medium

    Expected Downtime : 10-30 minutes (intermittent)


    Services Affected:

    Voice - MTN

    Voice - Switch Telecom

    Voice - Telkom

    Voice - Telkom Mobile

    Voice - Vodacom

    Voice Services

    Voice - Dedicated Cloud PBX Services

    Voice - Internal

    Voice - International

    Web Portals and APIs