Network Platforms - CT1-DB1 NLD down – Incident details

Experiencing partially degraded performance

CT1-DB1 NLD down

Resolved
Major outage
Started 7 days agoLasted about 4 hours

Affected

National Long Distance

Major outage from 4:37 AM to 8:55 AM

CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A

Major outage from 4:37 AM to 8:55 AM

Updates
  • Resolved
    Resolved

    Good day

    National Long Distance connectivity between Cape Town and Durban has been restored. The issue was caused by a routing issue on the layer provider's network, specifically in East London. The issue was resolved by the providers engineers.

    Regards

    Network Platforms

  • Investigating
    Investigating

    Good day,

    We're currently experiencing an outage on our NLD path between Cape Town and Durban. Traffic between the two sites has been re-routed through Johannesburg resulting in increased latency.

    This issue has been escalated to the provider for further investigation.

    Kind regards

    Network Platforms