Network Platforms - Voice - Maintenance - 2025-11-11 - Voice and Data Management Platform System – Maintenance details

CT1 - PCCW AS3491 experiencing degraded performance

Voice - Maintenance - 2025-11-11 - Voice and Data Management Platform System

Completed
Scheduled for November 11, 2025 at 9:00 PM – November 12, 2025 at 2:00 AM

Affects

Voice and PBX

Under maintenance from 9:00 PM to 2:00 AM

CT1 - Cloud PBX - Asterisks

Under maintenance from 9:00 PM to 2:00 AM

JB1 - Cloud PBX - Asterisks

Under maintenance from 9:00 PM to 2:00 AM

JB1 - VoIPpanel.io

Under maintenance from 9:00 PM to 2:00 AM

Upstream VOIP POILS/Trunks

Under maintenance from 9:00 PM to 2:00 AM

Updates
  • Completedsafojaskfaokf
    November 12, 2025 at 2:00 AM
    Completed
    November 12, 2025 at 2:00 AM
    Maintenance has completed successfully
  • In progresssafojaskfaokf
    November 11, 2025 at 9:00 PM
    In progress
    November 11, 2025 at 9:00 PM
    Maintenance is now in progress
  • Plannedsafojaskfaokf
    November 11, 2025 at 9:00 PM
    Planned
    November 11, 2025 at 9:00 PM

    Good day,

    Schedule: 2025-11-11 23:00:00 - 2025-11-12 04:00:00

    Overview : Software Vendor and VOIP engineers will be performing general maintenance on the Voice and Data Management Platform System.

    Impact: Services may be unavailable at certain times during the scheduled maintenance. Every effort will be made to minimise downtime as much as possible.

    Risk : Medium

    Downtime : 30 -60 minutes (intermittent)

    Services Affected:

    Voice - MTN

    Voice - Switch Telecom

    Voice - Telkom

    Voice - Telkom Mobile

    Voice - Vodacom

    Voice Services

    Voice - Dedicated Cloud PBX Services

    Voice - International

    Upstream VOIP POILS

    Regards

    Network Platforms