Network Platforms - Scheduled Electrical Maintenance Notification – Teraco JB1 DC3_I07 15/02/26 – Maintenance details

Experiencing partially degraded performance

Scheduled Electrical Maintenance Notification – Teraco JB1 DC3_I07 15/02/26

Completed
Scheduled for February 15, 2026 at 6:00 AM – 3:00 PM

Affects

General

Under maintenance from 6:00 AM to 3:00 PM

General Notifications

Under maintenance from 6:00 AM to 3:00 PM

Updates
  • Completed
    February 15, 2026 at 3:00 PM
    Completed
    February 15, 2026 at 3:00 PM
    Maintenance has completed successfully
  • In progress
    February 15, 2026 at 6:00 AM
    In progress
    February 15, 2026 at 6:00 AM
    Maintenance is now in progress
  • Planned
    February 15, 2026 at 6:00 AM
    Planned
    February 15, 2026 at 6:00 AM

    Dear Valued Customer,

    Please be advised of a scheduled electrical maintenance activity at Teraco JB1, affecting cabinet DC3_I07, as detailed below.

    Maintenance Details
    Date: 15 January 2026
    Time: 08:00 – 17:00

    Scope of Work
    Teraco technicians will be replacing the B Feed PDU within the rack. The current PDU’s network management card is faulty and is generating inaccurate power readings, resulting in repeated false alarms and logged events.

    Expected Impact

    • All single-corded devices connected to the B Feed will experience a loss of power during the maintenance window.

    • Dual-corded devices will not be impacted, provided they are correctly connected to both A and B feeds.

    Fallback / Rollback Plan
    Should any unforeseen issues arise during the maintenance, the existing B Feed PDU will be reinstalled to restore the environment to its original state.

    Should you have any questions or require further clarification, please contact our support desk ahead of the maintenance window. E-mail support@networkplatforms.co.za

    Thank you for your understanding and cooperation.

    Kind regards,
    Network Platforms