Dear Valued Customer,

Please be advised of a scheduled electrical maintenance activity at Teraco JB1, affecting cabinet DC3_I07, as detailed below.

Maintenance Details
Date: 15 January 2026
Time: 08:00 – 17:00

Scope of Work
Teraco technicians will be replacing the B Feed PDU within the rack. The current PDU’s network management card is faulty and is generating inaccurate power readings, resulting in repeated false alarms and logged events.

Expected Impact

All single-corded devices connected to the B Feed will experience a loss of power during the maintenance window.
Dual-corded devices will not be impacted, provided they are correctly connected to both A and B feeds.

Fallback / Rollback Plan
Should any unforeseen issues arise during the maintenance, the existing B Feed PDU will be reinstalled to restore the environment to its original state.

Should you have any questions or require further clarification, please contact our support desk ahead of the maintenance window. E-mail support@networkplatforms.co.za

Thank you for your understanding and cooperation.

Kind regards,
Network Platforms

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Scheduled Electrical Maintenance Notification – Teraco JB1 DC3_I07 15/02/26