Network Platforms - Increased NLD latency between Johannesburg and Durban – Incident details

Experiencing partially degraded performance

Increased NLD latency between Johannesburg and Durban

Investigating
Degraded performance
Started about 3 hours ago

Affected

National Long Distance

Degraded performance from 11:37 AM to 12:00 AM

DB1 - JB1 Protected

Degraded performance from 11:37 AM to 12:00 AM

DB1 - JB1 - NLD 1 (N3 path) and NTP 1

Degraded performance from 11:37 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    Good day,

    We are currently experiencing higher-than-normal latency between Johannesburg and Durban.

    Current Observations:

    Johannesburg to Durban: Latency has increased to 21ms (normal baseline: ~7-9ms)

    Our team is investigating the latency increase in collaboration with our providers.

    Regards,
    Network Platforms