Network Platforms - Scheduled Maintenance 2026-03-23 on all the NLD services – Maintenance details

Experiencing partially degraded performance

Scheduled Maintenance 2026-03-23 on all the NLD services

Completed
Scheduled for March 23, 2026 at 9:00 PM – March 24, 2026 at 1:00 AM

Affects

National Long Distance

Under maintenance from 9:00 PM to 1:00 AM

CT1 - JB1 - NLD 2/3/4 (N1 path)

Under maintenance from 9:00 PM to 1:00 AM

CT1 - JB1 - TFR (Iron Ore path)

Under maintenance from 9:00 PM to 1:00 AM

CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A

Under maintenance from 9:00 PM to 1:00 AM

DB1 - JB1 - NLD 1 (N3 path) and NTP 1

Under maintenance from 9:00 PM to 1:00 AM

EL - BFN - NTP 1

Under maintenance from 9:00 PM to 1:00 AM

Updates
  • Completed
    March 24, 2026 at 1:00 AM
    Completed
    March 24, 2026 at 1:00 AM
    Maintenance has completed successfully
  • In progress
    March 23, 2026 at 9:00 PM
    In progress
    March 23, 2026 at 9:00 PM
    Maintenance is now in progress
  • Planned
    March 23, 2026 at 9:00 PM
    Planned
    March 23, 2026 at 9:00 PM

    Good day,

    Please be advised of the following scheduled maintenance:

    Maintenance Date and Time:

    Maintenance Start Time : 2026-03-23 23:00

    Maintenance End Time : 2026-03-24 03:00

    Maintenance Description:

    The supplier will be performing firmware upgrades on core routers in Cape Town (Teraco Rondebosch), Durban (Teraco Riverhorse), and Johannesburg (Teraco Isando) which will have an impact on all our NLD services.

    Technical Description:

    The Supplier will be upgrading the firmware on core routers located within the Teraco data centres in Cape Town, Durban, and Johannesburg. The upgrade will implement a vendor-provided patch addressing stability issues related to recent routing failures observed on the network. The routers form part of the national core infrastructure. The upgrade will be performed sequentially to allow traffic to reroute across alternate paths within the network while each router is upgraded and rebooted. This maintenance is being performed to improve network stability and reduce the risk of similar failures occurring in the future.

    Impact Description:

    No impact is expected to client services, as traffic will fail over to the redundant paths.

    Should you have any queries, please log a ticket with our support desk by emailing support@networkplatforms.co.za

    Regards

    Network Platforms