Network Platforms - High latency on some NLD traffic between JB1 and CT1 – Incident details

Experiencing partially degraded performance

High latency on some NLD traffic between JB1 and CT1

Investigating
Degraded performance
Started about 11 hours ago

Affected

National Long Distance

Degraded performance from 2:58 PM to 12:00 AM, Under maintenance from 2:58 PM to 12:00 AM

CT1 - JB1 Protected

Degraded performance from 2:58 PM to 12:00 AM

CT1 - JB1 - NLD 2/3/4 (N1 path)

Degraded performance from 2:58 PM to 12:00 AM

CT1 - JB1 - TFR (Iron Ore path)

Degraded performance from 2:58 PM to 12:00 AM

CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A

Under maintenance from 2:58 PM to 12:00 AM

Updates
  • Investigating
    Investigating

    Good Evening,

    We are currently experiencing higher-than-normal latency on some traffic between Johannesburg and Cape Town.

    We are investigating the latency increase in collaboration with our providers.

    Regards,
    Network Platforms