Network Platforms - WACS ILD is down 15 April 2026 – Incident details

Experiencing partially degraded performance

WACS ILD is down 15 April 2026

Resolved
Operational
Started 29 days agoLasted about 3 hours

Affected

International Long Distance

Major outage from 7:30 AM to 7:44 AM, Operational from 7:44 AM to 10:04 AM

WACS

Major outage from 7:30 AM to 7:44 AM, Operational from 7:44 AM to 10:04 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved since 09h55.

    We will continue to monitor the link and provide RFO once the provider makes it available.

  • Monitoring
    Monitoring

    This incident has been resolved.

  • Investigating
    Investigating

    Good Morning

    We're currently experiencing an outage on the WACS ILD connection.
    Incident Start Time: 09h20


    This issue has been escalated to the provider for further investigation.

    Please note, clients with a protected service should be unaffected by this incident, traffic is rerouted to alternate path.

    If you're on a protected service and still encountering issues, please log a ticket at support@networkplatforms.co.za.

    Kind regards,

    Network Platforms