Network Platforms - Hgh latency on Joburg to Cape Town and Durban to Cape Town – Incident details

Experiencing partially degraded performance

Hgh latency on Joburg to Cape Town and Durban to Cape Town

Investigating
Degraded performance
Started about 9 hours ago

Affected

National Long Distance

Degraded performance from 6:41 PM to 12:00 AM

CT1 - JB1 Protected

Degraded performance from 6:41 PM to 12:00 AM

CT1 - JB1 - NLD 2/3/4 (N1 path)

Degraded performance from 6:41 PM to 12:00 AM

CT1 - JB1 - TFR (Iron Ore path)

Degraded performance from 6:41 PM to 12:00 AM

CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A

Degraded performance from 6:41 PM to 12:00 AM

Updates
  • Investigating
    Investigating

    Good Evening,

    We are currently experiencing higher-than-normal latency between Johannesburg and Cape Town,

    as well as between Durban and Cape Town.

    Our team is investigating the latency increase in collaboration with our providers.

    Regards,
    Network Platforms