Network Platforms - Network Platforms Monitoring Server Restored – Incident details

Experiencing partially degraded performance

Network Platforms Monitoring Server Restored

Resolved
Major outage
Started 1 day agoLasted 5 minutes

Affected

Monitoring

Operational from 4:57 PM to 4:57 PM, Major outage from 4:57 PM to 5:02 PM

PRTG - South Africa

Operational from 4:57 PM to 4:57 PM, Major outage from 4:57 PM to 5:02 PM

PRTG - United Kingdom

Operational from 4:57 PM to 4:57 PM, Major outage from 4:57 PM to 5:02 PM

Updates
  • Resolved
    Resolved
    Good day, Please note that our monitoring server infrastructure has been restored. The temporal outage did not affect any client services. You may have received notifications that can be ignored. If you are experiencing any issues, please log a ticket via \[support@networkplatforms.co.za\](mailto:support@networkplatforms.co.za) Kind regards, Network Platforms
  • Investigating
    Investigating
    Good day Please note that our monitoring infrastructure is currently down. Our engineers are currently investigating. This is not affecting any services. You may receive notifications when the infrastructure is getting restored, these can be ignored. If you are experiencing any issues, please log a ticket via \[\*\*support@networkplatforms.co.za\*\*\](mailto:support@networkplatforms.co.za) Kind regards, Network Platforms