Network Platforms - High Latency to Asia and Australia 19 Nov 2025 – Incident details

Good day,

We're experiencing high latency to some destinations in Asia and Australia.

This issue has been escalated to the cable provider for further investigation.

Current Observations:

Johannesburg to Asia: Latency has increased to 174ms (normal baseline: ~116ms)

Cape Town to Asia: Latency has risen to 193ms (normal baseline: ~135ms)

We will share any significant updates as soon as they become available.

Kind regards,

Network Platforms