Network Platforms - High latency on some NLD traffic between JB1 and CT1 – Incident details

Experiencing partially degraded performance

High latency on some NLD traffic between JB1 and CT1

Investigating
Degraded performance
Started about 7 hours ago

Affected

National Long Distance

Degraded performance from 2:58 PM to 12:00 AM, Under maintenance from 2:58 PM to 12:00 AM

CT1 - JB1 Protected

Degraded performance from 2:58 PM to 12:00 AM

CT1 - JB1 - NLD 2/3/4 (N1 path)

Degraded performance from 2:58 PM to 12:00 AM

CT1 - JB1 - TFR (Iron Ore path)

Degraded performance from 2:58 PM to 12:00 AM

CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A

Under maintenance from 2:58 PM to 12:00 AM

Updates
  • Investigating
    Investigating

    Good Evening,

    We are currently experiencing higher-than-normal latency on some traffic between Johannesburg and Cape Town.

    We are investigating the latency increase in collaboration with our providers.

    Regards,
    Network Platforms