Network Platforms - JB1-DB1 Seacom NLD – Incident details

All systems operational

JB1-DB1 Seacom NLD

Resolved
Major outage
Started 4 months agoLasted 23 minutes

Affected

National Long Distance

Operational from 1:14 PM to 1:14 PM, Major outage from 1:14 PM to 1:37 PM

DB1 - JB1 - Seacom

Operational from 1:14 PM to 1:14 PM, Major outage from 1:14 PM to 1:37 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Good day,

    We're currently experiencing an outage on the Seacom NLD connection between JB1 and DB1.

    This issue has been escalated to the provider for further investigation.

    Please note, clients with a protected service should be unaffected by this incident.

    If you're on a protected service and still encountering issues, please log a ticket at support@networkplatforms.co.za.

    Kind regards,

    Network Platforms