Network Platforms - VoIP Server Error – Incident details

All systems operational

VoIP Server Error

Resolved
Degraded performance
Started 30 days agoLasted about 5 hours

Affected

Voice and PBX

Degraded performance from 8:04 AM to 12:56 PM

CT1 - Cloud PBX - Asterisks

Degraded performance from 8:04 AM to 12:56 PM

JB1 - Cloud PBX - Asterisks

Degraded performance from 8:04 AM to 12:56 PM

JB1 - VoIPpanel.io

Degraded performance from 8:04 AM to 12:56 PM

Upstream VOIP POILS/Trunks

Degraded performance from 8:04 AM to 12:56 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

    Following investigations

    Engineers performed system updates and rebooted the server.

  • Investigating
    Investigating

    Good day

    We are aware of an issue where clients are intermittently getting a "server error" when trying to make calls. Our engineers are investigating the issue.

    Regards
    Network Platforms