Network Platforms - Voice - Edge Router updates - 25 July 23H00 – Maintenance details

Voice - Edge Router updates - 25 July 23H00

Completed
Scheduled for July 25, 2024 at 9:00 PM – July 26, 2024 at 12:00 AM

Affects

Voice and PBX

Under maintenance from 9:00 PM to 12:00 AM

CT1 - Cloud PBX - Asterisks

Under maintenance from 9:00 PM to 12:00 AM

JB1 - Cloud PBX - Asterisks

Under maintenance from 9:00 PM to 12:00 AM

JB1 - VoIPpanel.io

Under maintenance from 9:00 PM to 12:00 AM

Upstream VOIP POILS/Trunks

Under maintenance from 9:00 PM to 12:00 AM

Updates
  • Completed
    July 26, 2024 at 12:00 AM
    Completed
    July 26, 2024 at 12:00 AM
    Maintenance has completed successfully
  • In progress
    July 25, 2024 at 9:00 PM
    In progress
    July 25, 2024 at 9:00 PM
    Maintenance is now in progress
  • Planned
    July 25, 2024 at 9:00 PM
    Planned
    July 25, 2024 at 9:00 PM

    Schedule: 2024-07-25 23H00 until 2024-07-26 02H00

    Engineers will be performing edge router updates.

    Impact : Intermittent connectivity drops can be expected, but all care will be taken to filter traffic 15 minutes prior to starting maintenance on a router to automatically re-route traffic to alternative paths.

    Risk : Medium

    Expected Downtime : 5-10 minutes for some services

    Services Affected:

    Voice - MTN

    Voice - Switch Telecom

    Voice - Telkom

    Voice - Telkom Mobile

    Voice - Vodacom

    Voice Services

    Voice - Dedicated Cloud PBX Services

    Voice - Internal

    Voice - International

    Web Portals and APIs