Network Platforms - Voice - Maintenance - 2024-08-15 - Firewall HA Set Software Upgrade – Maintenance details

Voice - Maintenance - 2024-08-15 - Firewall HA Set Software Upgrade

Completed
Scheduled for August 15, 2024 at 9:00 PM – August 13, 2024 at 9:43 AM

Affects

Voice and PBX

Upstream VOIP POILS/Trunks

Updates
  • Planned
    August 15, 2024 at 9:00 PM
    Planned
    August 15, 2024 at 9:00 PM

    Schedule: 2024-08-15 23:00:00 - 2024-08-16 04:00:00 Overview: Engineers will be performing software upgrades on the HA set of Voice firewalls.

    Impact: All services traversing the firewalls will be affected.

    Risk: High
    Expected Downtime: 10 minutes - 1 hour

    • Services Affected:

      Voice - MTN

      Voice - Switch Telecom

      Voice - Telkom

      Voice - Telkom Mobile

      Voice - Vodacom

      Voice Services

      Voice - Dedicated Cloud PBX Services

      Voice - Internal

      Voice - International

      Web Portals and APIs


  • Completed
    August 13, 2024 at 9:43 AM
    Completed
    August 13, 2024 at 9:43 AM

    Maintenance Cancelled and will be moved to another date