Network Platforms - Teraco JB1 planned maintenance - 10 May 2025 – Maintenance details

Teraco JB1 planned maintenance - 10 May 2025

Completed
Scheduled for May 10, 2025 at 6:00 AM – 4:00 PM

Affects

Core Network

Under maintenance from 6:00 AM to 4:00 PM

JB1 Edge Routers

Under maintenance from 6:00 AM to 4:00 PM

JB1 Switches

Under maintenance from 6:00 AM to 4:00 PM

General

Under maintenance from 6:00 AM to 4:00 PM

General Notifications

Under maintenance from 6:00 AM to 4:00 PM

Updates
  • Completed
    May 10, 2025 at 4:00 PM
    Completed
    May 10, 2025 at 4:00 PM
    Maintenance has completed successfully
  • In progress
    May 10, 2025 at 6:00 AM
    In progress
    May 10, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    May 10, 2025 at 6:00 AM
    Planned
    May 10, 2025 at 6:00 AM

    Scheduled Date: 10 May 2025

    Scheduled Time: 08H00 to 18H00

    Expected Duration: 10 Hours

    Teraco has planned scheduled Major Electrical Maintenance at the JB1 East Isando Data Centre TEM2 B FEED

    The details are as follows:

     

    Description

    • Data Centre 2

    • Data Centre 3

    • Data Centre 4

     

    SERVICE IMPACT

    • During planned Major Electrical Work at JB1 East the TEM2 MLV B Feed supply will be switched off and isolated.

    • TEM2 MLV A Feed will remain available.  No redundancy as only TEM2 MLV A Feed will be the source of power.

    • Dual-corded devices will not be affected as A feed will be available.  Customer to ensure dual corded device is split over A and B PDU’s.

    • All single-corded devices connected to the B feed will be off. Customers advised to install ATS units or move power connections to the A feed in advance.

    • Only one feed will be worked on at a time ensuring N resilience at all times.

    • No client installations to be undertaken during this period.

    • Maintenance roll back plan in place to mitigate any unplanned or unforeseen circumstances.

    Network Platforms infrastructure is dual feed from both A and B feeds and will be unaffected during this maintenance window.

    If you have any queries please reach out to support@networkplatforms.co.za