Network Platforms - Voice - Maintenance - 2024-08-26 - Core Backbone Switches - Software Upgrade – Maintenance details

Experiencing partially degraded performance

Voice - Maintenance - 2024-08-26 - Core Backbone Switches - Software Upgrade

Completed
Scheduled for August 26, 2024 at 12:00 AM – 4:30 AM

Affects

Voice and PBX

Under maintenance from 12:00 AM to 4:30 AM

Upstream VOIP POILS/Trunks

Under maintenance from 12:00 AM to 4:30 AM

Updates
  • Completed
    August 26, 2024 at 4:30 AM
    Completed
    August 26, 2024 at 4:30 AM
    Maintenance has completed successfully
  • In progress
    August 26, 2024 at 12:00 AM
    In progress
    August 26, 2024 at 12:00 AM
    Maintenance is now in progress
  • Planned
    August 26, 2024 at 12:00 AM
    Planned
    August 26, 2024 at 12:00 AM

    Schedule: 2024-08-26 02:00:00 - 2024-08-26 06:30:00

    Overview : Engineers will be performing upgrades on the Core Backbone Switches within the Cape Town / Johannesburg Data Center(s).

    Impact : Intermittent connectivity drops can be expected during the reboot of the switches.
    Risk : High
    Expected Downtime : 15-30 minutes.

    Services Affected:

    Voice - MTN

    Voice - Switch Telecom

    Voice - Telkom

    Voice - Telkom Mobile

    Voice - Vodacom

    Voice Services

    Voice - Dedicated Cloud PBX Services

    Voice - Internal

    Voice - International

    Web Portals and APIs