Network Platforms - JB1-DB1 NLD High Latency – Incident details

All systems operational

JB1-DB1 NLD High Latency

Resolved
Under maintenance
Started 27 days agoLasted 1 day

Affected

National Long Distance

Under maintenance from 8:38 AM to 11:46 AM, Operational from 8:38 AM to 11:46 AM

DB1 - JB1 Protected

Operational from 8:38 AM to 11:46 AM

DB1 - JB1 - NLD 1 (N3 path) and NTP 1

Under maintenance from 8:38 AM to 11:46 AM

BFN - DB1 - NTP 1A

Operational from 8:38 AM to 11:46 AM

Updates
  • Resolved
    Resolved

    Good day

    The latency between JB1 and DB1 is back to normal. This was caused by a cable break between Cato Ridge and Pietermaritzburg which has since been repaired.

    Regards

    Network Platforms

  • Investigating
    Investigating

    Good day,

    We are currently experiencing higher-than-normal latency between Johannesburg and Durban.

    Current Observations:

    Johannesburg to Durban: Latency has increased to 40ms (normal baseline: ~7-9ms)

    There is ongoing maintenance both NLD1 and NLD2 running between Durban and Johannesburg as per previous notification.

    Regards,
    Network Platforms