Network Platforms - NLD paths between Cape Town and Durban down – Incident details

All systems operational

NLD paths between Cape Town and Durban down

Resolved
Major outage
Started 22 days agoLasted about 10 hours

Affected

National Long Distance

Major outage from 2:47 PM to 1:16 AM

CT1 - DB1 - NLD 5/6 (N2 path) and NTP 1A

Major outage from 2:47 PM to 1:16 AM

EL - BFN - NTP 1

Major outage from 2:47 PM to 1:16 AM

BFN - DB1 - NTP 1A

Major outage from 2:47 PM to 1:16 AM

Updates
  • Resolved
    Resolved

    Good day

    The NLD circuits between Cape Town and Durban have been restored. This was caused by a break between Durban and Amanzimtoti on one path and the provider technicians work causing unexpected downtime on another path.

    Traffic has been restored to the direct path between Cape Town and Durban and latency between the two cities is back to normal.

    Regards

    Network Platforms

  • Investigating
    Investigating

    Good day

    We are experiecing an outage on our NLD paths between Durban and Cape Town. Traffic between the two cities is being rerouted through Johannesburg resulting in increased latency.

    We are working with the relevant providers to resolve the issue.

    Regards

    Network Platforms