Latency Increase on Traffic between Durban and Johannesburg - Incident details - Network Platforms | Status Page

Latency Increase on Traffic between Durban and Johannesburg

Resolved

Major outage

Started 20 days agoLasted about 18 hours

Affected

National Long Distance

DB1 - JB1 Protected

DB1 - JB1 - NLD 1 (N3 path) and NTP 1

Updates

Resolved
February 26, 2026 at 6:17 AM
Resolved
February 26, 2026 at 6:17 AM
Good day
NLD latency between Joahnneburg and Durban is back to normal. The issue was caused by a fibre break between Escourt and Pietermaritzburg. Latency returned to normal after the providers technicians completed splicing.
Outage Title: Outage | NLD | Escourt <> Pietermaritzburg
Impact Start Time: 2026-02-25 10:49:00
Impact Stop Time: 2026-02-26 02:00:00

Regards
Network Platforms
Investigating
February 25, 2026 at 12:19 PM
Investigating
February 25, 2026 at 12:19 PM
Good day
We are experiencing increased latency on traffic between Durban and Johannesburg. We are investigating the issue in collaboration with our providers.
Regards
Network Platforms