Network Platforms - High Latency JB1-CT1 NLD – Incident details

Experiencing partially degraded performance

High Latency JB1-CT1 NLD

Investigating
Degraded performance
Started about 3 hours ago

Affected

National Long Distance

Degraded performance from 5:24 PM to 12:00 AM

CT1 - JB1 Protected

Degraded performance from 5:24 PM to 12:00 AM

CT1 - JB1 - NLD 2/3/4 (N1 path)

Degraded performance from 5:24 PM to 12:00 AM

CT1 - JB1 - TFR (Iron Ore path)

Degraded performance from 5:24 PM to 12:00 AM

Updates
  • Investigating
    Investigating

    Good Evening

    We are currently experiencing higher-than-normal latency between Johannesburg and Cape Town.

    Our team is investigating the latency increase in collaboration with our providers.

    Regards,
    Network Platforms