Network Platforms - JB1-CT1 NLD High Latency 19052026 – Incident details

Experiencing partially degraded performance

JB1-CT1 NLD High Latency 19052026

Investigating
Degraded performance
Started 26 minutes ago

Affected

National Long Distance

Degraded performance from 6:37 PM to 12:00 AM

CT1 - JB1 Protected

Degraded performance from 6:37 PM to 12:00 AM

CT1 - JB1 - NLD 2/3/4 (N1 path)

Degraded performance from 6:37 PM to 12:00 AM

CT1 - JB1 - TFR (Iron Ore path)

Degraded performance from 6:37 PM to 12:00 AM

Updates
  • Investigating
    Investigating

    Good day,

    We are currently experiencing higher-than-normal latency between Johannesburg and Cape Town.

    Start time : 20:23

    Current Observations:

    Johannesburg to Cape Town: Latency has increased to 75 ms (normal baseline: 20ms)

    Our team is investigating the latency increase in collaboration with our providers.

    Regards,
    Network Platforms